• Empower Australians to be suicide-safe through connection, compassion and hope
• Create & maintain a profitable retail operation to support life-saving services
• Would suit Melbourne based candidates from retail, facilities or related sales

The Organisation

Lifeline is Australia's leading suicide prevention service. Lifeline has been providing access to crisis support and suicide prevention services for more than 55 years. Every year, over 1 million Australians reach out to Lifeline for support, that equates to one call every 30 seconds.

Lifeline Direct works as a collaboration of local Melbourne based Lifeline centres sharing support services and enabling them to work together in areas that were not previously possible. A subsidiary of Lifeline Australia, the centres deliver the suite of Lifeline's services across six geographical regions in both NSW and Victoria.

The Role

Reporting to the Head of Retail you will be responsible for managing a team of Area Managers, from Western Melbourne, Geelong to South West Victoria, to engage with the community through a social enterprise retail model providing commercial revenue that supports frontline services in Victoria.

Working with your NSW counterpart you will deliver strategies for selling and procuring product, closely monitor sales, whilst also looking to grow the retail network. You will coach and mentor your team to maintain high morale including with the volunteer workforce, whilst developing site specific annual sales plans and budgets.

Skills Required

You have significant experience in managing a multi-site retail or related operation including sales and product management. You have developed business strategies to improve financial performance and able to lead and inspire a team to success. You also have;

• The ability to monitor financial and inventory turnover, maximising efficiency
• Developed interpersonal, written, and verbal communication skills
• Demonstrated ability in generating and increasing retail sales
• Experience training and managing staff including in WHS and risk
• Current Driver’s License

If you’re an experienced commercial or charity retail executive and looking to work alongside a strong and supportive leadership team then we would encourage you to apply for this role by clicking 'Apply Now' and submitting a resume and cover letter responding to the skills-required above. Alternatively, please call Jill Van Der Ross at NGO Recruitment on 03 8080 8978 to discuss your interest.

Please note there is no formal closing date for this role, if you are interested we would encourage you to apply as soon as possible.

NGO Recruitment values equitable recruitment practices and is committed to representing candidates reflective of the diverse organisations and communities we work with. We welcome and encourage applications from all backgrounds, ages, and identities, and are happy to adjust our recruitment process to support accessibility needs. If you are interested in this position and have most of the skills or experience we are looking for, please go ahead and apply.