About the position

We are seeking an experienced Team Leader and customer service specialist to join our Operations Team in Melbourne. This role will report to the Senior Operations Manager (South) and be responsible for ensuring Digital tests are delivered according to NAATI policies and procedures and that candidates are provided with a high-quality experience and product.

Come and join a busy and purposeful team where you can access flexible work arrangements, salary packaging and professional development opportunities.

• Full time position
• Melbourne CBD office location
• Salary $86,984 per annum plus superannuation

About you

• Extensive customer service experience
• Three years or more in a Team Leader role
• Strong administration and organisational skills
• Well-developed oral and written communication skills
• Attention to detail and a high level of accuracy
• Strong skills in Microsoft office and the ability to work with various databases

About us

NAATI is the national standards and certifying authority for translators and interpreters in Australia. It is the only organisation to issue certification to practitioners who wish to work in this profession in Australia. Our vision is for a connected community without language barriers.

Please read the full job description and criteria, and if you think you might excel in this role, we want to hear from you!

This position is only open to Australian citizens and permanent residents.

We will review applications as they are received, and initial discussions may commence prior to the closing date. 

An immediate commencement is available.