What’s in it for you?

• Maximise your pay through salary packaging including entertainment and novated leases
• Work in a supportive and energetic environment with our growing team
• Make an impact and contribute to Australia's largest child health research institute in Parkville
• Access to generous purchased leave to support your work life balance
• Subsidised coffee in our lively café Synapse
• Discounted onsite parking for employees

The opportunity:

Are you ready to be a vital part of the medical diagnostics landscape? VCGS, a leader in diagnostic testing, is expanding its dedicated team to enhance patient care through top-notch Laboratory Services. We are currently seeking passionate individuals to join our Customer Care Group, making a difference in healthcare.

In this dynamic role, you will primarily serve as a courier within VCGS' service area, covering Metro Melbourne, Greater Geelong, and the Mornington Peninsula. Your responsibilities include timely sample and material pickups and deliveries to clients such as medical practices, pathology laboratories, and hospitals. Our courier team collaborates to ensure results are delivered within agreed turnaround times.

During non-courier hours, you will contribute to our logistics department, performing tasks like sample kit preparation, order fulfillment, creating shipping documents, taking phone bookings for courier services, and stock management. Your daily responsibilities will vary depending on workload and operational requirements.

This position offers an exciting blend of courier duties and logistics tasks, providing a well-rounded work experience.

If you are looking to be part of a forward-thinking team, dedicated to advancing healthcare, we invite you to apply for this unique role. Join us in delivering excellence in Laboratory Services at VCGS.

Courier Responsibilities:

• Efficient Specimen Deliveries: You will provide effective and efficient backup delivery of specimens from ultrasound practices, pathology laboratories, and hospitals. This includes both regular routes and ad-hoc deliveries.
• Material Delivery: In addition to specimens, you will deliver a range of materials, including request forms, specimen receptacles (e.g., collection kit boxes), and forms to our clients as required.
• Meticulous Tracking: Tracking is at the core of our operations. You will be responsible for the tracking of specimens, whether through manual signing or electronic means like barcoding, utilising handheld scanners to ensure every item reaches its destination.

Logistics Responsibilities:

• Sample Kit Preparation: You'll be responsible for preparing sample kits, ensuring they are meticulously organized and ready for use.
• Order Fulfilment: You will play a key role in packing and sending patient/client orders, ensuring timely delivery to their intended recipients.
• Stakeholder Liaison: Effective communication is critical. You'll liaise with both internal and external stakeholders, including courier companies and medical professionals, to ensure a smooth and coordinated logistics process.

About you:

• Sound Geographical Knowledge: Your comprehensive understanding of Melbourne and its surrounding areas is essential. Navigating efficiently and choosing the most optimal routes is a core part of your role.
• Excellent Communication: Effective communication is key to our operations. You'll interact with a variety of stakeholders, including clients, colleagues, and courier companies. Your ability to convey information clearly is vital.
• Time Management: The healthcare industry demands timeliness. Your skills in time management will be crucial to ensuring that specimens, materials, and orders are delivered promptly and securely.
• Highly Developed Interpersonal Skills: Building and maintaining relationships with internal and external stakeholders, including medical professionals, requires excellent interpersonal skills.

Who we are

Victorian Clinical Genetics Service (VCGS) is a not-for-profit subsidiary of the Murdoch Children's Research Institute (MCRI) www.mcri.edu.au and provides a wholly integrated genetic testing, diagnostic and counselling service for health professionals, patients and their families across Victoria, Australia and globally. Our clinical geneticists and genetic counsellors work in close consultation with our medical scientists to provide the most accurate interpretation for complex genetic tests. VCGS also plays a pivotal role in research and development, driving translational research and policy development in the field of genetics. We are committed to ensuring a positive working environment that values all backgrounds and experiences. We cultivate an inclusive culture that is underpinned by equal opportunity for all and a culture based on respect, consideration and dignity. We are also committed to developing our people and fostering an environment where learning and development is central to our staff reaching their full potential.

For more information, please refer to the position description. Any specific questions related to this position should be directed to Kate Lawton at [email protected] using the subject line: Medical Courier & Logistics Admin enquiry via EthicalJobs.

To be considered, applicants should submit:

• Cover letter
• Resume

Please submit your application in one combined pdf document.

We welcome all genders, ages, ethnicities, cultural backgrounds, abilities, religions and sexual orientations in our workplace and encourage talented people of any identity to apply to our vacancies. We will provide reasonable adjustments in our recruitment process and in the workplace, please contact the People Leader listed above if this is needed.

All applicants, please be aware that in line with the Murdoch Children’s and VCGS COVID-19 Vaccination Policy, all Murdoch Children’s and VCGS workers must be fully vaccinated (boosted), unless a valid medical exception applies.

Please note, we reserve the right to close the vacancy prior to the closing date once a sufficient number of applications have been received.