• $79k + super + salary packaging
• Full Time contract until 30 June 2023
• Make a meaningful difference to the lives of Australians in need 

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

The Integrated Homelessness Supported Accommodation Program (IHSAP) is a collaboration of complementary services and agencies that is establishing collocated specialist supports such as Mental Health, Alcohol and Other Drug, Healthcare, and other homelessness providers. Mission Australia provides client engagement, case management and care coordination services, as well as Throughcare for people who are either living in, or accessing services at the facility.

This role is responsible for assessing all incoming residents at the Batten Road short stay facility to identify immediate and long-term support needs and eligibility for the Program.

Your key responsibilities will be to:

• Assess all new applications for short stay accommodation to determine immediate needs
• Conduct risk assessments with individuals and families entering short stay
• Introduce participants to the facility and programs, covering house rules and expectations
• Be the first point of contact from Mission Australia to people residing in short stay accommodation
• Undertake administrative activities including the creation and maintenance of participant files
• Actively participate in meetings and case conference reviews as directed by the Program Manager.

Requirements for Success:

• Relevant degree or Associate Diploma
• Demonstrated experience working with vulnerable clients, homeless or at risk of homelessness
• Experience and knowledge of Aboriginal cultural systems and protocols
• Previous experience in triage or closely related role
• Experience in building and maintaining relationships with residents and internal and external stakeholders
• Knowledge of Microsoft applications particularly Outlook, Word, Excel and PowerPoint
• Demonstrated professional approach and the ability to maintain professional boundaries and confidentiality.
• Current NT drivers licence and valid Ochre card

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people. 

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We’re committed to the safety and wellbeing of each other and the people we serve.

We recognise and respect diversity. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

Find out more about a career with Mission Australia.

If you need support to submit your application, please email [email protected] using the subject line: Integrated Homelessness Supported Accommodation Program Triage Coordinator enquiry via EthicalJobs. 

Your Benefits

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Generous discounts with health insurance and major retailers
• Free external, confidential counselling and access to chaplaincy support. 

How to Apply

View the  Position Description and click “Apply now”. We will respond to your application.

 Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.