• Use your Management & Leadership skills to deliver contractually compliant Programs within Community Services
• Not for Profit Salary Packaging benefits available
• Permanent Full Time (38 Hrs per week)
• Location: Dandenong VIC (Flexible)

About Mission Australia

Mission Australia is a Christian community service organisation with a nationwide team of over 2,900 that helps people to regain their independence.

We reduce homelessness and strengthen communities through homelessness initiatives and affordable housing, early learning and youth services, family support, and employment and skills development.

Together, we stand with Australians in need until they can stand for themselves.

About the role

As the Area Manager, reporting to the State Director you will lead, manage and drive a medium sized Service Delivery team. You will be directly responsible for overseeing the performance and contract delivery of our diverse services across the State, ensuring our contractual obligations and compliance requirements are met at all times. Key responsibilities also include workforce planning and resource management for our services across the State as well as providing strong leadership, mentoring and coaching to front-line Service Delivery Program Managers. You will also  proactively and professionally represent Mission Australia within your designated Area and play a direct role in building a presence with government, funders and corporate stakeholders identified as a priority in that Area.

Duties

• People Management & Performance – lead, motivate & manage a dynamic & diverse team of front-line staff
• Service Contract Performance – oversee, monitor & support the State Leader in contract negotiations through the provision of management information on skills & resource capacity for the Area
• Operational Development – lead the service delivery, performance of operations & contract delivery in defined areas across Victoria
• Finance Management & Administration – ensure compliance with budgetary & expenditure targets
• Relationship Management – develop & build strong relationships with key stakeholders including partnering with Community Services
• Service Development – ensure legislative & contractual compliance and required service performance, at all times

Qualifications & experience

• Previous success in managing, leading & driving Community Service Programs & teams across a defined geographic Area
• Relevant Tertiary qualifications combined with proven experience in a similar management role within Community Services
• Strong people leadership skills coupled with the ability to engage with key stakeholders to deliver a high performing & compliant service, at all times
• Excellent time management & relationship building skills to successfully achieve required business & contract outcomes
• Proactively promote Work, Health & Safety practises & ensure procedures are in place to mitigate risks & ensure the health & safety of workers, clients and visitors.

As part of our Employment screening process you will be required to undertake a National criminal history check.

Benefits

• Not for Profit Salary Packaging benefits which reduces your taxable income (details via Advantage)
• Discounted health care with Medibank Private
• Purchase additional annual leave
• Discounted childcare rates of up to 15% at participating Centres

Our community services staff share our story video: