• Join a fast paced and committed team to provide support programs across The Crossing  
• Competitive remuneration with additional salary packaging benefits
• Make a meaningful difference to the lives of Australians in need

About Mission Australia

Mission Australia is a non-denominational Christian charity that has been helping vulnerable Australians move towards independence for more than 155 years.

Every day we support people nationwide by combatting homelessness, assisting disadvantaged families and children, addressing mental health issues, fighting substance dependencies and much more.

We're generously supported by our funders, partners and tens of thousands of everyday Australians, who make the work of our tireless volunteers and staff possible.

Your Opportunity

We are seeking an experienced Administration Officer to join our growing team at the Cross in Kings Cross. To manage and complete a range of administrative tasks vital to the efficient running of the office, including supporting other employees to complete administration duties in an accurate and timely manner.

Reporting to the Program manager, your key responsibilities will be to:

• Complete a range of administration tasks including reports and audit activities
• Ensure all internal and external policies and procedures are adhered
• Assist in managing the front office and reception area
• Respond to quires, phone calls and all guest concerns
• Prepare documents as required including correspondence, spread sheet etc.
• Monitor and review expenditure against budgets
• Ensure all client paperwork is completed and copies are kept on file
• Undertake intake assessments for all potential clients

At Mission Australia, no two days are the same, so a creative and customer-centric approach, self-motivation, flexibility and impeccable organisational skills with the ability to prioritise and juggle multiple tasks and work within tight deadlines, will see you thrive in this ever-changing environment. You will be working with and a part of an experienced and friendly team.

Requirements for Success

• Previous experience in an administrative role
• Advanced skills in the use of the Microsoft Office Suite including PowerPoint and Excel
• Possess a high degree of judgement, imitative confidentiality and sensitivity
• Capability to interact well with difficult and often agitated clients 
• Capacity to set priorities, plan work programs and meet deadlines
• Ability to work autonomously under general direction
• Excellent written and verbal communication skills
• Strong organisational and planning skills
• Senior first aid certificate or willingness to gain one

Culture & Benefits

A career with Mission Australia will offer you rewarding experiences to make a difference to the lives of Australians in need. We have an innovative and supportive culture guided by our values of compassion, integrity, respect, perseverance and celebration.

To ensure our employees feel valued, empowered and celebrated we provide a range of employee benefits including:

• Salary packaging of $15,900 in tax-free pay per year (details via Advantage)
• Discounted childcare rates with participating centres
• Generous discounts with hotels, travel insurance and major retailers
• Free, confidential counselling services via our EAP
• Flexible work arrangements and volunteering opportunities
• Discounted health care with Medibank Private

Diversity & Inclusion

Mission Australia is an inclusive employer. We celebrate our diversity and strive to reflect contemporary Australian society and all the communities in which we work, in order to better serve our clients. We welcome and encourage applications from Women, Aboriginal and Torres Strait Islander people, Culturally and Linguistically Diverse people, People with Disability, Sexually and Gender Diverse people, people with lived experience of adversity and from people of all ages.