• Make a difference in the community by leading innovative mental health recovery services
• Full time opportunity to lead new programs
• Mackay, QLD Location

About Mind

Mind Australia is one of the country's leading community-managed specialist mental health service providers. We have been supporting people dealing with the day-to-day impacts of mental illness, as well as their families, friends and carers for over 40 years.

Mind has successfully tendered to deliver the following newly created services for Queensland Mental Health Services:

• Individual Recovery Support Program (IRSP) is a mobile outreach service that provides a person centred approach to recovery which is tailored to meet individual needs.
• Group Based Peer Recovery Support Program (GBRSP) provides clients with access to formal structured and informal groups and activities through the Mind Recovery College.

About the role

The Service Manager provides operational leadership and governance for the new community and group services – IRSP and GBRSP. The role is accountable for a high standard of service delivery to clients across the mental health continuum of care within the community and recovery services, the achievement of service performance and budget targets and managing the programs in line with approved systems, policies and procedures.

The role develops and supports partnerships with a number of key stakeholders including local providers, community members and is a key partnership liaison with clinical partners. Supported by the General Manager – Mental Health Services North Queensland this is a great opportunity to lead new services and build a new team.

Skills & experience

• Tertiary qualifications (minimum certificate IV) in Mental Health, Psychology, Social Work, Occupational Therapy or other health related field as designated by Mind
• Requires registration with Australian Health Practitioner Regulation Agency (AHPRA) or Australian Association of Social Workers (AASW) Clinical experience is highly desirable.
• Strong leadership skills in the Mental Health, Adult, or Community Services sector with experience delivering quality customer service
• Ability to build strong working relationships with internal and external stakeholders
• Experience in managing a budget and meeting KPI’s

Why choose Mind

• Mind is a recognised leader in specialist mental health services in Australia, providing values led and mission driven evidence based supports for clients. Mind staff have the opportunity for continued learning, professional development and career progression. Mind is proud of the organisations strong inclusive positive culture across all our staff and teams.
• Mind offers a competitive salary and salary packaging up to $15,900 to staff, allowing you to earn more each week!
• Mind Australia is committed to diversity and social inclusion. We welcome applications from Aboriginal and Torres Strait Islanders, people with a lived experience of mental ill health and recovery, people with disability, people who identify as LGBTIQ and applicants from culturally and linguistically diverse backgrounds.