• Unique opportunity to work as an independent contractor delivering NDIS Support Coordination services empowering clients to live their best lives
• Contractor roles | Work the hours you choose!
• Work Remotely in Regional Victoria Locations

about us

Mind Australia is one of the country’s leading community-managed specialist mental health service providers with a range of residential, mobile outreach, centre based and online services. We have been supporting people living with the day-to-day impacts of mental illness, as well as their families, friends and carers for over 40 years.

We provide practical and motivational support that helps people to develop the skills they need to move on, thrive and improve the quality of their lives. It’s an approach to mental health and wellbeing that looks at the whole person in the context of their daily life. Mind is committed to diversity and social inclusion.

About the role

Mind’s Fee For Service (FFS) program operates within the local community providing recovery focused mental health services and wellbeing. The program ensures that customers, families and carers have the support and services they need to achieve their goals which reflect Mind’s Model of Recovery.

We are seeking self-motivated, compassionate independent contractors to work full time or part time as Support Coordinators with opportunities to work remotely across regional Victoria. You will be responsible for providing phone-based NDIS support coordination services to our clients with some additional face-to-face work. Utilising experience in mental health you will empower individuals to identify goals and create community linkages whilst building capacity and promoting choice and control.

Key responsibilities

• Support clients by delivering quality services and facilitate positive educational and social experiences.
• Provide an exceptional customer experience by ensuring service delivery needs and wants are being met by external service providers.
• Deliver person-centred, timely support coordination services consistent with the defined goals and aspirations identified in NDIS plans.
• Utilise a strengths based, recovery-orientated approach to develop client’s skills and capacity.
• Collaborate with a range of services, families and carers, and the community to ensure a co-ordinated and integrated response to client’s recovery goals.

What you’ll bring

• Tertiary qualifications (minimum Certificate IV) in Mental Health, Psychology, Social Work, Occupational Therapy, or other health-related field.
• Must be a registered Incorporated Entity that has an ACN and ABN and possess suitable Public Liability insurance.
• Expertise in working with people with mental health issues, complex needs and interacting with families and carers
• Demonstrated ability to implement recovery-oriented frameworks, manage a growing client base, and build strong relationships with service providers, agencies and key stakeholders.
• Capability to operate autonomously, able to deliver services in line with an established scope of work and have some experience working within a FFS model.

Benefits

• Competitive remuneration.
• Flexible working - work you own hours either full or part time.
• Support of a leading mental health services provider.

Interested?

For more information and apply online visit Jobs@Mind - reference number 14832.

Mind strongly encourages applications from Aboriginal and Torres Strait Islander Peoples, people with a lived experience of mental ill-health and recovery, and applicants from all cultures, genders, sexualities, bodies, abilities, spiritualities, ages and backgrounds. The successful applicant is required to complete comprehensive reference and background checking prior to employment, including a Working with Children Check, NDIS Workers Screening Check and the ability to obtain vaccinations against COVID-19.