Summary

Join a team helping people experiencing individual and structural disadvantage who want to operate their own small businesses to sustain lifelong change for themselves, their families and communities. Many Rivers is a focused, vibrant and innovative not-for-profit enterprise development organisation, with a special focus on supporting Indigenous Australians. Our dedicated staff apply their business know-how and experiences to guide individuals and communities to start, stay and thrive in business.

About Us

Many Rivers commenced operations in April 2008. Our National Office is in Sydney and our team live and work in remote, regional and urban locations across Australia. We are significantly expanding our national footprint over the next three years and expanding our team to make this possible.

When people impacted by disadvantage are not able to participate in the real economy they remain disadvantaged and unable to move forward. In many of the regions where we are located, there are limited job opportunities. Therefore, to create change and economic opportunities for all Australians who want the chance to overcome economic and social challenges, we need to support enterprise creation and provide connection for small businesses across Australia to the mainstream economies.

Our team comes with a broad range of business, corporate, social services, and community development experiences. We offer:

• The opportunity to genuinely help people change their lives through small business and employment.
• A rigorous, yet positive and supportive working environment.
• A strong outcome focused and learning culture.

About the Role

As the CRM Technical Consultant, you will be responsible for enabling the on-going support and development of Many Rivers’ IT Landscape with Microsoft Dynamics 365 at its core. You will provide organisational support in relation to core business applications, processes, system design and development. You will be a dynamic and confident MS Dynamics 365 Consultant eager to learn and deepen your expertise in the Microsoft technology stack. This role has the potential to make a very positive and lasting impact on the organisation and our clients.

Primary Role Responsibilities

• Provide production support for the Microsoft Dynamics 365 and Azure platform and suite of integrated applications (SharePoint and ERP).
• Design, build, test & implement Microsoft Dynamics 365 extensions (e.g. Business Entities, JavaScript, Microsoft Flow and Plug-ins) to support on-going business development and project delivery.
• Develop a technical and functional understanding of Many Rivers ERP, Business Intelligence and other Microsoft technology applications, providing on-going production and business development support.
• Work across the organisation to identify opportunities for process excellence and innovation through enabling technology and/or process design.

• Assist in the design, build and implementation of strategic projects.
• Establish and maintain Many Rivers MS PowerBI Reporting platform and integration with Dynamics 365 and Azure

Qualifications & Experience

• Tertiary qualification in Computer Science, Engineering or related discipline.
• Minimum 5 years’ experience with Microsoft Dynamics 365 for Finance & Operations (JavaScript, and Plug-ins).
• Minimum 5 years’ experience using web development tools and technologies such as ASP.Net, C#, .NET, JQuery, SQL Server.
• Proven ability to develop complex technical CRM designs.
• Formal business analysis and CRM accreditation preferred.
• Experience with ERP applications such as Microsoft Dynamics 365 for Finance & Operations, Microsoft AX, or Microsoft NAV.
• Advanced proficiency in Microsoft Excel, DAX, Power Query, Power Pivot, and Microsoft SharePoint.
• Ability to take a consultative approach, to understand client requirements and offer on-going support.
• High level communication skills, demonstrating an ability to communicate at technical, business and personal levels (both written & verbal).
• Demonstrated experience as a Functional Consultant with Client facing experience.
• Strong analytical, critical thinking, problem solving and process design skills.
• Strong business acumen and proven ability to shape technology vision.
• Proven ability to adopt new technologies and applications.

Benefits

• Salary commensurate with role, applicant experience and opportunity to make a significant contribution.
• Not for Profit Salary Packaging benefits which reduces your taxable income.