Multiple Sclerosis Limited (MSL), commonly known as MSL, is the pre-eminent source of information, advice and services for people living with multiple sclerosis. MSL is a combined entity of ACT, NSW, Victoria and Tasmania with 60 years' insight into how to live well with the disease. They help people live their lives with multiple sclerosis and provide them with the best long term options and life outcomes. MSL offers a suite of services and support to help minimise the impact of multiple sclerosis on a person’s life and ensure their journey is not undertaken alone, while the search for a cure continues.

MSL is beginning a five-year change journey. The Board has recently endorsed an exciting new Strategic Plan; one that will deliver the greatest impact for People with Multiple Sclerosis (PwMS). MSL will have a continued focus on their customer centric operating models, and will expand and adapt services in response to the dynamic emerging and evolving reform environment. To drive the strategic agenda and build a successful future focused organisation, an outstanding new role has been created for an Executive Manager Consumer Directed Care.

Reporting to the Chief Executive Officer, the Executive Manager will coach and support Service Managers in the development and delivery of fee-for-service programs. Driving new business through the implementation of strategies surrounding client attraction and retention, partnerships and referral streams, you will have a strong commercial focus that will deliver both business growth and service excellence. Ensuring strategically aligned Service Delivery Models (including NDIS, Employment and, in the longer term, Aged Care programs and services), you will support the achievement of MSL’s vision and mission.

A client-focused approach to service delivery is key, along with the ability to design initiatives to embed operating values in the organisation’s culture and service delivery model. Highly developed communication and relationship management skills are critical, coupled with an analytical and an outcomes focused approach. You will have a proven track record in business development, ideally within a Health/Aged Care/ Disability environment and demonstrate a high level of business acumen and initiative.