Who we are

Médecins Sans Frontières Australia is one of 25 sections of Médecins Sans Frontières (MSF) committed to delivering medical-humanitarian aid to populations in crisis in more than 70 countries. We operate independently of any discriminating factors including political, religious or economic allegiances and irrespective of race, religion or gender.

The 2022 income of Médecins Sans Frontières Australia and Médecins Sans Frontières New Zealand totalled $100 million from private sources.

Benefits of working with MSF

• Flexible & hybrid working
• Salary packaging, benefits & allowances
• Annual salary review
• Personal annual training budget & LinkedIn learning
• Yoga, meditation & language classes
• Employee Assistance Program
• Additional leave & purchased leave options
• Plus, so much more!

Purpose of your role

Reporting to the Executive Director this leadership role will design and direct the engagement strategies across both the Communications and income-generation platforms of Fundraising and Digital Marketing for Médecins Sans Frontières Australia and MSF New Zealand.

With oversight of the public positioning of MSFA on key international and national issues within Australia and New Zealand civil society you will direct external communications ensuring a clear and compelling narrative. In collaboration with the Information Technology and Transformation teams, and external agencies, you will manage digital strategy and engagement to develop and maintain strong donor support for our medical humanitarian work, and a contemporary tech stack to support growth. You will oversee internal communications for the organisation, playing a key role in our achievement of associative and staff engagement KPIs. In close collaboration with Finance, you will run a data informed team, providing financial management for this $100,000,000 per annum program.

Above all, this highly visible and influential role will be responsible for inspiring a large and successful team through an exciting period of transformation as MSF Australia continues its strategic shift from a broadcast approach to an audience engagement strategy.

As a core member of the Executive Leadership Team, you will provide input on organisational policy, positioning and management issues and will be central to influencing a positive culture of innovation and accountability in the Sydney office.

What you will bring

To be successful in this crucial role you will be known for your track record of making data-informed decisions and knowledge of best practice in digital engagement and marketing. You’ll enjoy acting as a spokesperson on complex and challenging medical issues and will be motivated by being part of a humanitarian aid organisation.

Ideally you can demonstrate:

• Senior experience managing large teams and championing change in the non-profit sector.
• Knowledge of development, implementation and management of digital strategy and tools.
• Proven experience developing and managing Communications, Marketing, Fundraising and Brand strategies.
• Qualifications and experience in either Marketing, Journalism, Media Management, Communications or Public Relations.
• Highly numerate with analytical finance skills.

• Demonstrable political analysis and researching experience.
• Experience managing strategic planning processes.
• Ability to travel (domestic and international) as required.
• Excellent written and verbal English communication skills.

For more info see the attached Job Description and our website www.msf.org.au or contact Recruitment on 02 8570 2609 with any questions.

To submit your application, click Apply Now.

At MSF Australia, we believe the following 5 values form the foundations of our culture – Transparency, Respect, Understanding of Diversity, Stepping In and CollaboraTion. 

At MSF Australia we value T.R.U.S.T as an essential element to how we operate and believe that these organisation values flow from this trust that we build. 

MSF Australia is committed to creating an inclusive and belonging workplace for all our staff. We believe that a diverse team helps us better serve those most in need, we encourage flexibility (in all its forms) and we encourage people from a wide range of backgrounds to apply for this role, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+, people from culturally and linguistically diverse backgrounds and people with disabilities. We encourage anyone to call HR on 02 8570 2609 if you would like to discuss how we can support you with any reasonable adjustment during the recruitment process.  

Please note: 

A criminal record check may be required as part of the selection process. Applicants with criminal records will not automatically be ineligible for the position they are applying for.  

Médecins Sans Frontières Australia has a Child Protection Policy and Covid-19 vaccination policy in place, all employees are required to comply with these policies. 

Applications will be reviewed on receipt.