• Full Time ongoing opportunity based in Campbelltown, NSW
• Join a nationally recognised provider of mental health and disability services
• Access to ongoing support and training/developmental opportunities
• Attractive salary packaging benefits

About this opportunity

The National Disability Insurance Scheme (NDIS) is a new service that will provide support, care and access to services and technology for Australians with disabilities as well as their families and carers.

The Customer Service Officer position is responsible for the engagement of new and ongoing customers. You will be responsible for providing and processing information in response to inquiries, concerns, requests and purchasing of Wellways products and services. The appointee will work within the service systems of the Department of Health & Human Services, NDIS and other relevant stakeholders.

What do you need?

• Minimum Certificate 4 in Mental Health, Disability, Aged Care, Home and Community Care or other related fields
• Excellent interpersonal and communication skills
• Demonstrated experience/knowledge in working with people with mental health issues and their carers to build strong, long lasting partnerships in the community
• A current valid Driver's License and a registered vehicle
• Satisfactory Police Records Check [less than 6 months old] and Working with Children Check, prior to commencement

About Wellways

Wellways Australia is a leading not-for-profit organisation dedicated to ensuring all Australians lead active and fulfilling lives in their community. We work with individuals, families and the community to help them imagine and achieve better lives. We advocate for change to make sure people can access the best possible care and information when they need it.

We provide a wide range of services and assistance for people with mental health issues, disabilities, youth and older Australians and those requiring community care.

Wellways is an equal opportunity employer that offers generous salary packaging and opportunities to undertake professional training and development.