• Work Type/s: Permanent, Full Time
• Sector/s: Not For Profit (NFP)
• SCHADS Award Level 6: $96,962.32 - $101,250.24 per annum plus 10.5% superannuation and salary sacrificing

The Midland Information Debt and Legal Advocacy Service (Midlas) is a not-for-profit Community Legal Centre with offices in Midland and Ellenbrook that supports eligible clients in the north east Perth region with legal services, disability advocacy, financial counselling, tenancy advocacy, community outreach support and information and referrals.

About You

Midlas is looking for an enthusiastic and motivated NDIS Appeals Coordinator to join our team. You will be responsible for the coordination of the NDIS Appeals Services including the Independent Expert Review and NDIS Appeals Services.

About the role

The NDIS Appeals Coordinator will provide:

• Leadership, support and oversight of a growing team of NDIS Appeals Advocates and service to ensure the service meets community needs and outcomes
• High-level supervision and oversight of cases involved with alternative dispute resolution and appeals through the Administrative Appeals Tribunal
• Direction and management of the service to deliver advocacy services in line with government funded program key deliverables and targets.

You will be responsible for providing assistance to people with disabilities to represent their own views, needs and expectations.

This is a rewarding opportunity for experienced and highly motivated individual to join our team and work closely with the Midlas team to make a positive difference in our communities.

Benefits

• Competitive remuneration 
• Salary packaging tax benefits
• Flexible workplace culture
• Employee Assistance Program 
• Strong values-based organisation
• Growing organisation with great career opportunities
• Work in a caring & collaborative team environment with people who are passionate about delivering quality services that support community

Required Education/Licenses/Certificates

• Qualifications and/or demonstrated experience in disability, community services or relevant field(s)
• Qualifications and/or demonstrated experience in mediation, conflict resolution and/or alternative dispute resolution
• Minimum 2 years managerial experience managing teams
• Possession of a current unrestricted driver’s license, comprehensive insurance and reliable vehicle
• Current (less than 3 months old) pre-employment satisfactory national criminal history certificate and ongoing renewal every 2 years at employee’s expense.
• Possession of Working with Children Check
• NDIS Worker Screening Check
• COVID-19 vaccination certificate

Relevant Experience, Skills/Knowledge & Personal Attributes

• Knowledge of the National Disability Insurance Scheme (NDIS) and the NDIS appeals system or the Administrative Appeals process or similar tribunal
• Demonstrated experience in providing advocacy and an understanding of the disability sector in Australia and the disability models funded by the National Disability Advocacy Program
• Demonstrated experience and knowledge of dispute resolution including alternative dispute resolution practises, mediation and conciliation and how they fit in the broader human services sector
• Demonstrated high level of skill in managing and resolving conflict through alternative dispute resolution
• Demonstrated experience coordinating and leading high-functioning teams to meet service outcomes
• Capacity to interpret and work within relevant program guidelines and to monitor service provision within a given budget and timeframes
• Knowledge of the disability sector, an ability to interpret issues for people with disability and their supports and the ability to work within the frameworks of the NDIS
• Knowledge of the issues relevant to people living with various disabilities or disadvantaged/vulnerable groups and operating within a social justice framework and the support systems designed to address these needs
• A commitment to respectful communication with people living with a disability who may have diverse backgrounds and a wide range of assistance requirements
• Well-developed communication and interpersonal skills, both verbal and written
• Demonstrated ability to work independently, with minimum supervision and to be self-motivated, as well as an ability to work well in a team and contribute to the larger organisation vision and mission
• Ability to travel throughout the Perth metropolitan area
• Proficient in the use of MS Office and client database management systems

How to apply for this job

Click Apply Now and follow the instructions.

For further information please contact [email protected] using the subject line: NDIS Appeals Coordinator enquiry via EthicalJobs.

Unsolicited resumes and contact from recruitment agencies will not be accepted.

We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ, with disability, a culturally and linguistically diverse background and people of all ages. We are committed to providing a safe environment for all children and vulnerable people and proactively take measures to protect children/vulnerable people.