Mount Eliza Neighbourhood House Inc. is seeking a Centre and Program Support officer on a casual basis. 

The Centre and Program Support officer will work closely with the Manager and provide a welcoming reception, handle course enquiries and enrolments, liaise with our community and provide program and office support. 

Selection criteria

Essential

1. Well developed communication skills - demonstrated skill and experience in effectively communicating both verbally and in writing
2. Administration skills – proven skills in an environment where high level administration skills and attention to detail was essential
3. I.T. skills - strong computer skills including use of Microsoft Office Suite, data bases and social media
4. Ability to work as part of a team – demonstrated experience in working as part of an effective team
5. Commitment to delivering excellence in customer service – proven track record in delivering excellent internal and external customer service
6. Ability to work with diverse client groups - an awareness and understanding of the different approaches required in working with diverse client groups
7. Organisational skills - demonstrated ability to organise one’s own workload and respond appropriately to conflicting priorities
8. Ability to effectively manage conflict – demonstrated awareness of and commitment to diplomacy and handling situations that could escalate in an appropriate manner

Desirable

1. Current First Aid Certificate
2. Food Handling Certificate
3. Qualifications in a related field
4. Experience working in a neighbourhood house or not-for-profit organisation