• Fixed Term, One year contract opportunities
• Gladstone – One part time contract (15.2 hours per week)
• Townsville -  Two positions, full time or part time contracts
• Competitive salary package with salary sacrifice option

• Opportunity to create a real difference in your community
• Flexible and inclusive multicultural work environment

About Multicultural Development Australia

Multicultural Development Australia (MDA Ltd.) is a leading Queensland multicultural organisation. We aim to grow multicultural values across our State and to empower newly arrived Queenslanders from diverse cultural and language backgrounds through advocacy, community development and a range of client services. 

Our main objective is to create a welcoming, inclusive and economically stronger community here in Queensland. We are passionate about working to ensure that new Queensland refugees, migrants and international students are included, skilled and thriving. MDA currently has over 220 staff, 100 Cultural Support Workers and 200 volunteers. 

Here at MDA we aim to live our values and our passionate staff come from a diversity of backgrounds and experience. We are always actively looking for applicants from a diverse range of genders, cultures, language groups to who share our dedication to making a difference in the lives of new Queenslanders.

About your contribution

We are seeking applications from highly motivated and experienced workers to support our ParentsNext program and make meaningful contributions to Queensland regional communities. 

The key objectives of the ParentsNext program are to:

• Target early intervention assistance to parents at risk of long-term welfare dependency;
• Help parents identify their education and employment related goals and participate in activities that help them achieve their goals; and
• Connect parents to local services that can help them address their barriers to employment. 

What you can expect to do (not limited to the below)

1. Support a diverse group of ParentsNext clients to understand their experiences, interests and aspirations;
2. Create individual development plans that identify specific activities, milestones and support needed to build the individual’s capacity to move into education, training or employment;
3. Identify specific education, training and employment opportunities that align to individual aspirations and interests;
4. Develop, deliver and facilitate individual and group sessions for participants;
5. Ensure work is conducted in accordance with policies and procedures to ensure client privacy, business confidentiality and records are maintained appropriately;
6. Actively promote inclusive and meaningful activities for clients with multiple barriers to employment to effectively create opportunities to maximise social inclusion. 

What we need from you

Coming with outstanding cross-cultural communication skills, you will be expected to have:

1. Demonstrated experience and a strong understanding of the challenges parents face in participating in education, training or employment and the ability to assist clients to achieve outcomes in these areas;
2. Demonstrated capacity to work with a diverse participant base including people from a culturally and Linguistically Diverse or Indigenous background;
3. Excellent interpersonal skills with the ability to work supportively and collaboratively within a small team;
4. A demonstrated commitment to meeting organisational and team goals outlined in work plans and agreed KPIs according to program priorities and deadlines;
5. Experience coordinating and facilitating key projects as needed (e.g. focusing on specific client cohorts, coordinating a training program, developing internal systems, managing recruitment drives, etc.), balanced with the ability to work across all aspects of the role as needed.