• $42.55 per hour + 10.5% Super 
• Completely remote position working from home
• Casual After hours service, work the times that suit you best
• New service supporting our Child, Youth & Family services nationally
• Work for a leading social purpose organisation

About the Organisation

Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future.

Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the Role

We are excited to launch the next stage in the rollout of our new National After-Hours Service for our Child, Youth and Family Services.  The service was created to provide on-call support to our staff and carers who support young people and children in our Out of Home Care Services nationally. As part of this support, we will also provide an after-hours rostering team who will manage any shift changes between the hours of 5pm and 9am weekdays and complete cover over the weekends.

As a Rostering Officer you will work as part of a centralised team to coordinate and optimise the available workforce by utilising rostering and scheduling systems (Microsoft Teams SHIFTs) to best meet client requirements and promote a sustainable workforce.

You will be working from home on a rotating roster. Shift times may vary due to national coverage and time differences.

Weekdays - between 6am-11am & 4pm-12am. May be extended during public holidays.

Weekends - 6am-2:30pm & 2pm-11pm

These roles will be offered as a casual contract to suit people’s preferences and availability.

Please note: This is a true casual on-call roster with no guarantee of regular hours. This role would suit someone looking for a second income. 

Key Responsibilities

• Fill shifts made vacant by unscheduled leave and in time needs of clients and services outside of regular business hours
• Work with stakeholders to understand Service Agreements and customer needs
• Respond to ad hoc changes required by customers and workers by adjusting schedules and systems and communicating with stakeholders daily
• Develop ‘best fit’ schedules for customers and optimise rosters for workers and the program
• Monitor rosters and schedules to ensure that support is delivered to customers that reflects the customer’s current service agreement
• As required, provide reports to the manager or their delegate
• Comply with all Life Without Barriers policy, code of conduct, procedures and practices, external funding body requirements and legislation.

Skills & Experience  

• Experience rostering / scheduling under the SCHADS award
• An understanding of delivering residential support services (Out of Home Care or Disability Services advantageous)
• Ability to work autonomously with competing priorities  
• Use of Teams Shifts is advantageous or any online rostering tool and ability to pick up systems quickly
• Excellent verbal and written communication skills
• The ability to work collaboratively and in partnership with a range of stakeholders to optimise a best fit workforce for customers

Benefits

• Opportunity to work for one of Australia's largest social purpose organisations
• Attractive Remuneration Package including penalty rates and excellent tax benefits
• Fantastic career opportunities 
• Work from home with the support of a national team

Successful candidates will be required to clear probity checks including a National Criminal History Record Check and compulsory state-based checks in Child Protection.

How to Apply

Include your resume and covering letter in one document, click ‘Apply Now’ and follow the prompts.

For any enquiries including persons with disability that require adjustments, contact Recruitment at [email protected], using the subject line: Rostering Officer - After Hours Service - Remote / Work From Home enquiry via EthicalJobs. Please note: We cannot accept applications to this email.

Applicants are encouraged to apply as soon as possible as applications are continuously reviewed prior to the closing date; and as such the closing date is subject to change without notice.  

Please note: To be considered for and appointed to a position at Life Without Barriers, you must be fully vaccinated against COVID-19 with a minimum of two (2) doses or hold a valid medical exemption certificate, in accordance with Life Without Barriers Employee COVID-19 Vaccination Policy. You will be required to provide evidence of your vaccination status during the recruitment process.

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here.