About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.   

Make a real difference in the lives of vulnerable Australians with this unique opportunity to provide investigative expertise and contribute to safeguarding  our clients. With a focus on people, not profit, Life Without Barriers’ corporate services team partners with our direct support staff, clients, and their families to ensure we continue our mission to change lives for the better.  If a truly inclusive, collaborative, and fast-paced work environment sounds like your next career move, this is an opening not to be missed.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

Joining our National Investigations Unit, you will conduct high quality, timely and fair investigations into serious misconduct matters related to employees and contractors. You will undertake investigations into reportable allegations of abuse and neglect of children, young people and disability clients by LWB staff, contractors and carers. As a valued member of the in-house Employment Relations team with strong connections to the National Safeguarding Unit (NSU), your insights will contribute to continuous improvement initiatives and practice improvements within a values based and agile organisation.

We have two roles available:

• 5 month full time maximum term contact and
• 12 month full time maximum term contract.

Both roles can be located at any of our LWB offices nationally with flexibility to work remotely from home and/or in a hybrid capacity.

Key responsibilities

• Conduct investigations into allegations of reportable conduct and disability reportable incidents against Life Without Barriers staff, contractors and foster carers, within the framework stipulated by state and territory jurisdictions.
• Conduct workplace investigations into serious misconduct matters across the business.
• Engage and partner with stakeholders both internal and external to LWB, to achieve positive outcomes for our clients and to ensure expeditious investigations.
• Complete investigation plans, conduct investigative interviews, analyse evidence, make recommendations in relation to findings and complete investigation reports.
• Ensure all investigations are conducted in a timely manner and to the highest quality standard.
• Identify and provide recommendations in relation to practice improvement opportunities  to mitigate risks to children, young people and vulnerable clients.
• Communicate and act in ways that are consistent with Life Without Barriers Values of Responsive, Imaginative, Courageous, Respectful and Relationships

Skills & Experience

• Relevant tertiary qualifications in investigations, human resources and/or social welfare field
• Conducting investigative interviews and complex case conferences/discussions – your case management skills will be highly regarded.
• Demonstrated ability in time management, organisational skills and well-developed problem-solving skills
• Current Driver’s Licence
• Demonstrated experience in conducting high quality investigations within the framework of the respective jurisdictions
• Demonstrated commitment to process improvement and the care and protection of children, young people and disability clients.
• Demonstrated skills and experience in conducting investigative interviews with children, adults and vulnerable persons.
• Preferred experience in the field of child protection and/or the disability sector.
• Demonstrated high level analytical ability and sound judgement
• Excellent written and verbal communication skills with ability to adapt to stakeholder audiences.
• Ability to handle sensitive material, demonstrate a high level of confidentiality and operate with integrity and honesty

 Benefits

• Rare opportunity to join our inhouse National Investigations Unit – location flexible
• Opportunity to make an impact in a sector that does work that matters
• Monthly rostered days off
• Training opportunities including Trauma Informed Practice
• Join one of Australia’s largest and leading social-purpose organisations
• Excellent salary packaging benefits through Maxxia

Successful candidates will be required to clear probity checks including but not limited to National Criminal History Record Check.

How to Apply

Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries including persons with disability that require adjustments, contact Debra Neil @ [email protected] using the subject line: Investigators x2 - Flexible Location enquiry via EthicalJobs.

To be considered for and appointed to a position at Life Without Barriers, you must be fully vaccinated against COVID-19 with a minimum of two (2) doses or hold a valid medical exemption certificate, in accordance with Life Without Barriers Employee COVID-19 Vaccination Policy. You will be required to provide evidence of your vaccination status during the recruitment process.

We are dedicated to playing our part to reduce the spread of COVID-19 and bring continuity of care and support to our clients. With this in mind, if you are successful, we will discuss with you an alternative to a face to face interview.

Life Without Barriers supports the Royal Commission into violence, abuse, neglect and exploitation of people with disability. We believe people with disability need to be heard and for these experiences to influence how support services like ours are delivered. View our statement here https://bit.ly/2GzZGWA