• Maximum Term from 11 September until 15 April 2024
• 30 hours per fortnight
• $42.5554 per hour + super + NFP salary packaging
• Women’s only crisis accommodation site
• Meaningful work, purpose & impactful organisation

WHY JOIN LAUNCH HOUSING

Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and we're 'striving to be' the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling.

Launch Housing is working to become more trauma informed and as a leading employer in the homelessness sector, it is important to let you know that you may hear stories of distress, hardship, trauma, or violence when working with us. We encourage you to reflect on how this may impact you when considering applying for the role. Sustaining the Health & Well-being of our staff is our priority. We provide adequate training & supervision, Wellbeing Days, and access to Employee Assistance Program.  

Our permanent and fixed-term employee benefits include:

• Contributing to useful and rewarding work and giving something back to the community
• Wellbeing days (on top of annual leave)
• Flexible working arrangements
• Purchased leave
• Gender neutral paid parental leave (after 12 months of service)
• Training and career growth opportunities across Launch Housing
• A portion of your income can be tax-free by salary packaging your personal expenses
• Additional tax-free salary packaging on dining and accommodation expenses
• Positive, supportive and progressive work environment

What you'll be doing

Our Women’s only Crisis Accommodation is a residential facility with 15 single client rooms, the service provide temporary accommodation (for up to 8 weeks with the possibility of extension), case management, transitional support and other services to assist clients in achieving dignified and sustainable housing outcomes. The program also provides support to women outside the residential facility, including a rooming house located in the St Kilda area.

You will be responsible for providing immediate and ongoing support for clients experiencing or being at risk of homelessness, through the provision of a range of intervention options through case management support including case planning. They do this by encouraging the client’s independence, empowerment, autonomy and dignity. This support may be provided in a range of environments including funded accommodation services, private housing or via assertive outreach to clients experiencing housing crisis.

Reporting to the Team Leader - Case Management, you will:

• Assist during critical incidents and other risks that arise at the facility in accordance with Launch Housing policy and DFFH requirements
• Advocate on behalf of clients with other agencies to ensure access to and delivery of effective services
• Assist in the development and implementation of case plans by applying advanced interpersonal skills, particularly negotiation and conflict resolution skills, prioritising and decision-making, and early intervention and solution-focused strategies
• Engage with clients to determine eligibility for the organisation's services and referral potential clients to other more relevant services if required
• Coordinate services required by the client and client's family and monitor their ongoing effectiveness

What we’re looking for

We are currently seeking a skilled & passionate individual, someone committed to working with people who are experiencing homelessness, or at risk of homelessness on their journey out of homelessness.

Please address the following key selection criteria in your cover letter:

• Demonstrated experience in client facing human services, social work or other relevant discipline, with a preference for an understanding of housing and homelessness policy, context and systems
• Demonstrated understanding and knowledge of Family Violence and Gender-Based Violence, and the impacts of this on client care
• Demonstrated experience in the provision of high-quality initial assessment, planning and prioritisation programs
• High degree of initiative and analytical skills, including well-developed organisational and time-management skills
• Understanding the effect of trauma on clients and vicarious trauma on staff, and ensuring staff wellbeing and sound practices to support clients

How to Apply

To apply for this opportunity, please click on "Apply Now" button. Please submit a cover letter addressing the key selection criteria and your CV.

If you need additional information about this role please contact Paige Macliver on [email protected] using the subject line: Case Manager - Women's-only Crisis Accommodation enquiry via EthicalJobs or on 0400 166 477.

Please note shortlisting will occur on a rolling basis, so please don't delay in submitting your application!

A position description is attached.

Special conditions: Launch Housing is relying on exceptions contained in sections 28, 60 and 88 of the EO Act to employ and accommodate those who identify themselves as women both transgender and cisgender women at this site.

Launch Housing offers a wide range of career opportunities and employs a diverse range of talent. We strongly encourage Aboriginal and Torres Strait Islander persons to apply!  We acknowledge, respect and celebrate Aboriginal cultures, languages, connections to Country and heritage, customs and practices. We're committed to support Aboriginal peoples to obtain genuine and fulfilling career with us!

If you require reasonable adjustments at any stage of the recruitment process please let us know at [email protected].

Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students, contractors and volunteers must hold a valid Working with Children Check and satisfactory criminal history record check. 

Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise and encourage people with a Lived Experience of Homelessness to apply. All applicants must have the right to work in Australia.