About the opportunity

• Work with Melbourne's most progressive housing and homelessness organisation
• Multiple casual positions available
• $42.5554 per hour + 25% casual loading + shift loading + super
• Based in St Kilda East

Our Women’s only Crisis Accommodation is a residential facility with 15 single client rooms, the service provide temporary accommodation (for up to 8 weeks with the possibility of extension), case management, transitional support and other services to assist clients in achieving dignified and sustainable housing outcomes. The program also provides support to women outside the residential facility, including a rooming house located in the St Kilda area.

Special measure applies to this role

Sections 28, 60 and 88 of the EO Act provide for lawful 'Special Measure' provisions, therefore the following has been applied to this role.

Only candidates who identify themselves as female, woman or female presenting are eligible to apply. This position is exempt under the special measures provision of the Equal Employment Act 2010 (Vic).

What's on offer for casual employees

There are many benefits of working at Launch Housing including:

• Contributing to useful and rewarding work and giving something back to the community
• Flexible working arrangements
• Training and career growth opportunities across Launch Housing
• Positive, supportive and friendly teams
• Enjoy working in a diverse and inclusive workplace

What you'll be doing

After Hours Support Workers provides support to residents, maintains the security of the accommodation service and an effective, safe and well-functioning environment. In this role, you will offer careful consideration of our client’s individual and diverse needs whilst encouraging their independence, empowerment, autonomy and dignity.

You will

• Provide a comprehensive service to residents including crisis counselling, support and advocacy in accordance with case plans.
• Monitor and manage the dynamics of the facility with the aim of providing an environment which is safe, peaceful, and enjoyable for all.
• Respond to critical incidents and breaches in facility rules.
• Participate as a member of the site team in the overall development, evaluation and improvement of the service to enable the provision of effective and efficient service delivery to clients, including attending relevant training and staff meetings and annual performance reviews.
• Liaise with Housing Initial Assessment Planning team to coordinate client arrivals and conduct a thorough assessment of client support needs.

The position is required to work afterhours, and will be a combination of:

Sleepover Shifts:

• Stand-up (17:00pm – 23:00pm)
• Sleepover component (23:00pm – 8:00am)
• Standup (8:00am – 9:00am)

Day Shifts (Sat – Sun):

• 8:30am – 17:30pm

What we're looking for

At Launch Housing we are always on the lookout for great people who share our values. If you are kind, passionate and believe that it is possible to end homelessness then we want you!

You will also have:

• Relevant tertiary qualification, and/or direct experience in the delivery of crisis and support services.
• Knowledge of current forms of housing assistance, including the homelessness services system.
• Demonstrated knowledge and a commitment to working with clients with mental health, drug and alcohol issues and challenging behaviours; including associated service networks
• Ability and commitment to working with site specific client group/s.
• Provide evidence of a current Victorian driver’s licence.
• Demonstrated commitment to the values of Launch Housing and our mission to end homelessness.

Why join Launch Housing

Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and we're striving to be the go-to organisation on homelessness for government, media, philanthropy, private donors and the community.

Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling.

Launch Housing is working to become more trauma informed and as a leading employer in the homelessness sector, it is important to let you know that you will hear stories of distress, hardship, trauma, or violence when working with us. We encourage you to reflect on how this may impact you when considering applying for the role. Sustaining the Health & Well-being of our staff is our priority. We provide high-quality training & supervision, Wellbeing Days, and access to Employee Assistance Program.

HOW TO APPLY

To apply for this opportunity, please click on "Apply Now" button. Please submit a cover letter addressing the key selection criteria and your CV.

If you need additional information about this role, please contact on Vanessa Hulands on [email protected] using the subject line: After Hours Support Workers enquiry via EthicalJobs.

Please note shortlisting will occur on a rolling basis, so please don't delay in submitting your application.

If you require reasonable adjustments at any stage of the recruitment process, please let us know at [email protected].

A position description is attached.

Launch Housing offers a wide range of career opportunities and employs a diverse range of talent. We strongly encourage Aboriginal and Torres Strait Islander persons to apply! We acknowledge, respect and celebrate Aboriginal cultures, languages, connections to Country and heritage, customs and practices. We're committed to support Aboriginal peoples to obtain genuine and fulfilling career with us!

Launch Housing is committed to being a child safe organisation and has zero tolerance to child abuse. Our hiring process involves rigorous screening of applicants. All of our people including students, contractors and volunteers must hold a valid Working with Children Check and satisfactory criminal history record check.

Launch Housing is an Equal Opportunity employer and supports accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as lesbian, gay, bisexual, transgender, gender diverse, intersex or queer. We acknowledge Lived Experience as a unique expertise and encourage people with a Lived Experience of Homelessness to apply. All applicants must have the right to work in Australia.