• Permanent
  
• Sydney

• Opportunity to work for one of Australia's largest not for profit organisations
• Attractive Remuneration Package with excellent tax benefits
• Fantastic career opportunities

About the Organisation

Life Without Barriers aims to partner with people (including those with disability, in out of home care, the homeless, mental illness or refugees) to change their lives for the better. We value relationships, imagination, courage, responsiveness and we are respectful and caring in all our dealings.

At Life Without Barriers we all share the responsibility for child safety.

About the Role

Life Without Barrier's National Immigration Support Service provides physical and emotional support to individuals and families whose applications for an Australian Visa are being processed and to those who have been granted residency. Our Services are delivered on behalf of the department of Immigration and Border Protection (DIBP). Within this role you will be part of the NISS leadership team and manage and support a team of 8. This role also involves travel from Sydney to the Western suburbs on a frequent basis, supporting approximately 400 clients.

Key Responsibilities

• Manage a single program or multiple programs compliant with legislation, standards, contractual requirements and internal policy.
• Ensure delivery of program services in accordance with program budget, local business plans and in line with client needs and plans.
• Develop and maintain local operational and administrative systems and procedures to support the effective management of the program.
• Ensure a consistent standard of quality is delivered for program in accordance with regulations prescribed in relevant legislation and funding agency standards.
• Develop, lead, motivate and manage a team, including supervisions, mentoring and incident reporting
• Manage risks and issues arising in the course of service management, including crisis cases.
• Promote and maintain positive relationships with internal and external stakeholders.
• Advise and consult with all relevant parties, including the Operations Managers and Area Operations Managers regarding complex and sensitive matters.
• Support and promote the work of Life Without Barriers, maintaining a positive image of the organisation in
• accordance with level of position.

Skills & Experience

• Demonstrated experience of at least 2-3 years in a program similar to the one that is delivered by LWB: National Immigration Support Service or Disability or Mental Health or Out of Home Care or Residential Care.
• Degree qualification in Human Services or related discipline.
• A demonstrated commitment to the care and protection of clients.
• Demonstrated experience in team leadership and management.
• Demonstrated interpersonal/communication skills, including verbal, written and negotiation.
• Demonstrated ability to manage services and programs within a budget.
• Demonstrated ability in time management and organisational skills.
• Demonstrated ability to work with people from diverse cultural backgrounds with specific reference to Aboriginal and Torres Strait Islander people.
• Well-developed problem solving skills.
• Ability to use initiative, think laterally and strategically, to meet deadlines and produce quality work under pressure.
• Ability to work within and demonstrate the LWB values in all interactions.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check (where relevant to the role).

Culture

We want to work with people who are passionate about making a difference; who are open to new ways of thinking; who value genuine, long-lasting relationships; and who are flexible, courageous, and believe in opportunity for all.

We'll give you opportunities to learn and evolve as part of a growing and vital organization. And we'll give you the chance to do work that makes a genuine difference in your community.

Benefits

• Opportunity to work for one of Australia's largest not for profit organisations
• Attractive Remuneration Package with excellent tax benefits
• Fantastic career opportunities