• Job No: LUSHVLPM4
• Reports to: Operations Manager
• Location: Villawood, NSW

The role:

As one of two Production Managers, this full-time permanent opportunity both supports and leads our Production Room and Digital Fulfilment Managers, ensuring Good Manufacturing Practices (GMP) are followed within a structured and safe working environment. This role is responsible for creating and leading the learning & development programs for the manufacturing business, ensuring managers and teams are performing to a high performing level, contributing towards the success of the greater business.

Core Responsibilities:

• Coordinating the implementation of health and safety measures as required on the production floor and ensuring managers are communicating these with staff.
• Developing and maintaining collaborative and open working relationships with global Lush counterparts and teams to identify best practice to improve productivity and meet global quality standards.
• Identifying employee development needs within the manufacturing business and ensuring these needs are addressed, through utilising existing training content, creating content or using an external training provider.
• Developing managers on the people management aspects of running their business, including how to conduct performance appraisals, performance management and effective coaching & feedback.
• Developing and managing a performance culture throughout the Manufacturing Rooms / Digital Fulfilment and constantly strive for improvements in quality, productivity and engagement.
• Developing and promoting a feedback culture throughout the Support team and the Production departments.
• Coaching and monitoring managers to fulfil their targets, lift productivity and meet customer demand.
• Ensuring staff are adhering to all policies, procedures and legislative requirements.
• Maintaining quality standards by ensuring all managers understand Good Manufacturing Practices (GMP) and implement GMP within their department.
• Other responsibilities as needed from time to time - we work as a team

Our Perfect Match:

• Has 5 years' production leadership experience in a manufacturing business, preferably in the food or cosmetics industries.
• Have a proven record of excellent people management and people development experience.
• Strong communication and leadership skills with a focus on safety and efficiency.
• Has strong conflict resolution experience.
• Able to demonstrate a positive and solutions-focused approach.
• Have the ability to work collaboratively and effectively with different levels of staff and management
• Have the ability to work under pressure and to meet deadlines in a timely manner.
• Previous experience using Google Workspace and Microsoft Office would be an advantage.
• Have a strong ethical compass and is passionate about our brand values and beliefs.

Who are we?

LUSH is a global manufacturer and retailer of fresh handmade cosmetics. We are known for our unique bath and beauty products, personalised customer service, in-store activism, and fun shop atmosphere. LUSH is a campaigning company, working across human rights, environmental protection, and animal welfare. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organisations that can make a difference through our Charity Pot Program.

We offer:

• A supportive and enthusiastic team environment where your input and opinion is valued.
• A progressive workplace which celebrates diversity.
• Paid birthday leave.
• A generous discount on LUSH products keep you smelling and feeling fresh.
• Company-sponsored Employee Assistance Program with free access to psychological, financial, legal and dietary advice.

Applications:

Does this sound like the perfect role for you? If so, please click Apply Now and apply by answering the questions and uploading your resume and cover letter. Ensure all attachments are in PDF format. Applications will be reviewed on an individual basis as received, so apply as soon as possible!

At LUSH, we believe that by fostering a culture of inclusion and respect, we are doing our part in building a world where there is equal opportunity for all. Having a diverse workforce that represents our wider community is very important to us and we strongly encourage applications from Aboriginal Australian and Torres Strait Islander candidates, candidates from culturally and linguistically diverse backgrounds, LGBTQIA+ candidates, candidates with disabilities, and all ages and genders.