• Establishment of a new residential AOD facility in Bundaberg
• Maximise program performance by providing inspirational leadership
• Develop strong community relationships with local service providers

About the Service

Lives Lived Well offer a variety of community and residential Alcohol and Other Drug programs throughout Queensland, New South Wales, and South Australia, helping thousands of people every year to navigate AOD related challenges and move forward in life.

We are looking for a Clinical Services Manager to oversee a new 28-bed residential treatment service in Bundaberg. This facility will offer withdrawal support (detox) and residential rehabilitation services in a safe and supportive environment, dedicated to fostering genuine and lasting change. 

Although the service will not be operational until the end of February 2025, we are looking for the Clinical Services Manager to commence employment by early December 2024 to assist with recruitment and establishment.

Your Opportunity

The Clinical Services Manager for Bundaberg Residential is responsible for providing expert operational management and maximising the clinical outcomes of our Alcohol and Drug Residential Program. 

You will be a leader and mentor to a team of approximately 25 staff, supported by a Team Leader and Clinical Nurse Lead. This full-time position requires you to be highly clinically capable, with a relevant degree, and significant experience in the delivery of community service programs.  

We offer a competitive salary, plus Salary Packaging options, up to $15,900 per year. 

What We Are Looking For

You’ll be a dynamic and innovative leader of people who thrives in an ever-changing environment. With several years’ experience in the AOD, Mental Health, Hospital, or Residential Aged Care sector, you will understand and embrace the complexity of working in a Residential setting and have the skills and capacity to meet these unique challenges.

You’ll also have the following skills and attributes:

• Exceptional clinical, financial, and people management capabilities including recruitment and engagement of a new team and management through new service set up
• A people-leader, you will have the ability to lead with empathy and walk alongside your team, supporting them to foster a positive culture
• Strong stakeholder engagement skills – the role includes networking with funders and other service providers, and developing collaborative service partnerships
• Promote an inclusive and holistic approach to client care – you will have strong cultural awareness and practice at working in a culturally safe and respectful manner 
• A level-headed and pragmatic attitude with the ability to remain calm in stressful situations
• Being flexible and able to re-evaluate your priorities of the day – you’ll be a self-managing self-starter who loves a varying routine
• Solutions-focused and passionate about process improvements – we welcome ideas and suggestions to make things better
• Resilience, patience, and a genuine interest in supporting people through their recovery journey 

Along with your Tertiary qualifications, you will have a current Australian Drivers Licence, and ability to obtain a National Police Check. 

Why Work for Us?

We’re growing fast, and building a reputation as a trusted, innovative provider, focused on clinical excellence. One of our value’s is “We ask why not and what’s next?” and we chose it for good reason. For us change means opportunity – to improve, to grow, to push the boundaries and to help more people.

You’ll be supported to make a tangible difference in your community, by a manager who is approachable and engaged.  He has an open communication style and promotes two-way feedback with his team.

LLW offer a huge range of benefits, which you can see on our website. They include:

• Five extra paid leave days per year to support your wellbeing
• A great opportunity to be at the forefront of an essential new service for people in the Wide Bay region
• Salary Packaging to increase your take-home pay, including a Meals and Entertainment Card
• Autonomy and trust – in supportive, respectful environment
• Relocation package offered for the right candidate

For more information or a copy of the Position Description, you can contact Mus Elkhishinon 0477 013 494 or email via  [email protected] using the subject line: Clinical Services Manager - Alcohol and Other Drugs Bundaberg Residential - Thabeban enquiry via EthicalJobs.

We will be conducting interviews throughout the process and may close applications early.

Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community including First Nations People.

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