About the role

This role is the lead point of contact providing support to a diverse range of news publishers providing local news services to their communities. Each day will be different in this role as you bring your interpersonal skills to nurture a committed group of members to be their best. This is a support role in the true sense of the word, intended to strengthen public interest journalism and build capacity among small news publishers. You will have direct engagement with journalists and publishers, have a hands-on role in growing the membership group and support the delivery of member services and projects.

About the team

The Local & Independent News Association (LINA) is an industry association supporting hyperlocal and independent news publishers. LINA has a small team of 8 staff (5.4FTE) plus contractors. You will work closely with the Executive Director and Operations Manager, as well as policy and communications roles. Your work will be supported by technical, administrative and data functions within the team and will primarily be informed by member relationships.

About the membership

LINA members are locally owned and controlled news publishers, gathering news content by and for a defined community. They publish quality news content across a broad range of topics, engaging journalists and contributors within their communities. While some members also publish a print version, LINA members are digital native.

About you

We are looking for someone who thrives from helping people; a motivated problem-solver who can bring ideas and processes to balance the needs of individuals alongside group projects. You are a ‘people person’ with great client relationship skills and empathy for people working in a broad range of settings. You are organised with the capacity to juggle concurrent deadlines and plan into the future.

The ideal candidate has great communication skills and demonstrable experience with administrative and database systems. Experience in training roles, journalism, communications, project management and/or campaign management will be viewed favourably.

Full position description attached.

For further information contact:

Claire Stuchbery, Executive Director via [email protected] using the subject line: Member Support Officer enquiry via EthicalJobs or 0403 520 765.