ABOUT US

At SGCH our vision is great places for everyone. We develop and manage sustainable, safe and affordable homes and work in partnership to create vibrant, inclusive communities.

Established in 1985, SGCH now provides a place to call home for around 12,000 people in over 7,000 properties across the Sydney metropolitan region. We are recognised as a Tier 1 provider under the National Regulatory System for Community Housing.

Recognised as an Employer of Choice (Public Sector and NFP) at the 2020 Australian Business Awards, our personalised approach to customer service is underpinned by our values of Innovation, Support, Accountability, Respect and Integrity (ISARI).

ABOUT the role

The Stakeholder Engagement Officer is a new and exciting opportunity within the broader Corporate Affairs, Impact and Communication team.

Your primary focus will be to map stakeholders and use your knowledge of people and relationships to design targeted communications and engagement strategies and activities to help SGCH build, maintain, and improve stakeholder relationships in a complex stakeholder environment.

about key ACCOUNTABILITIES:

• Work with a broad range of internal and external stakeholders to build a holistic picture of SGCH relationships.
• Implement a digital stakeholder management solution and populate with accurate data and relationship categorisation.
• Guide others through development and implementation, and demonstrate benefits.
• Use your knowledge of people and relationships to design targeted communications and engagement strategies and activities to help SGCH build, maintain, and improve stakeholder relationships in a complex stakeholder environment.

about YOU

Essential Requirements

• Demonstrated experience in stakeholder engagement (preferably customer-facing) roles in issues rich environments.
• Ability to liaise with a broad range of internal and external stakeholders to build a holistic picture of SGCH relationships.
• Implement a digital stakeholder management solution and populate with accurate data and relationship categorisation. Guide others through development and implementation and demonstrate benefits.
• Project management skills with the ability to create and manage plans, prioritise work and deliver to deadlines.
• Knowledge and experience in use of CRM platforms and ability to quickly learn and navigate new systems/software.
• Strong attention to detail ensuring information collected is accurate and reliable, with demonstrated ability to gather information to analyse, interpret, and summarise data.
• Flexible, able to tailor and adapt an approach for a positive outcome
• Proactive team player with a can-do attitude

Desirable Requirements

• Knowledge of IAP2 and/or qualifications
• Experienced in digital stakeholder management technology and techniques.
• Can work with less tech-savvy people to adopt complex technology
• Can multi-task and possesses strong organisation and prioritisation skills

what we offer

• Supportive team environment
• Hybrid work model
• Competitive salary plus salary packaging
• Learning and development opportunities
• Health and wellbeing programs

At SGCH, everyone is welcome. We are an Equal Opportunity employer and believe that our diversity makes us stronger. We are committed to creating an organisation that reflects the communities we serve and to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our team members.

For a full copy of the position description, please email [email protected], using the subject line: Stakeholder Engagement Officer enquiry via EthicalJobs.

For more information about SGCH, please visit www.sgch.com.au

SGCH has a Safety at Work: Vaccination Policy which makes vaccination against COVID-19 a condition of employment/engagement for all workers unless an exemption is granted under the policy. This condition also extends to maintaining vaccination through booster shots, if required in line with any public health orders or if SGCH assesses this is required to meet its duties under the Work Health and Safety Act 2011 (NSW).