Jabiru, who are we?

We are a proud 35 years young social for purpose organisation of 200+ people, delivering on a clear purpose to support children, young people and families to thrive. Our website is a great way to learn more about us - https://jabiru.org.au/.

The Opportunity

We have exciting permanent and fixed-term opportunities for an Operations Manager leadership position, to join our dynamic and exciting School Age Care team! Your role is to lead 6-8 Service Manager (Coordinators) and their teams providing before and after school care and vacation care to ensure the highest levels of operational, people, safety, and financial capability so that the children we look after have a place of safety and belonging consistent with our community philosophy and our Communities for Kids Framework.

This role reports to the General Manager School Age Care and works alongside 3 passionate colleagues and an extended management team of exciting industry experts including social workers and counsellors, to deliver on our purpose to support children, young people and their families to thrive.

What’s involved?

Leading 6-8 Service Managers and their dedicated teams to ensure the highest levels of operational, people, safety and financial capability, so that our children and families have a quality play-based experience every day.

Tell me more?

Rather than a long list, let's hear from the team. Here’s 5 Questions we asked your future leader and your 3 peers to give you a genuine sense of the role.

Your Manager - What makes someone successful in this role?

1. A genuine desire to make a positive difference to the lives of the children, young people and families in our services, through growth and connection.
2. A passion for planning, actions that demonstrate forward thinking and the ability to anticipate the many scenarios that may arise throughout a day.
3. Compelling communication, an ability to exchange and share information accurately and effectively with key stakeholders both throughout the organisation and externally to build great relationships and performance.
4. Great professional judgement to make great decisions, and a demonstrated ability to apply relevant training, knowledge and experience to direct courses of action.

How would you describe your leadership style?

I believe leadership should focus heavily on coaching for outcomes. I strive to create a shared understanding of goals with my team and work to support the team in achieving those goals. I encourage my team to ask critical questions of everyone around them, including their peers, our various practitioners and the extended team they work with. I strive to encourage safety in everything we do, thinking differently, innovative practice and active contribution.

What is your vision for your Operations Managers?

I want our Operations Managers to create a supportive and psychologically safe environment and facilitate the development of Service Managers and their teams through supporting the execution of shared goals. I also want our Operations Managers to have direct coaching conversations to support an ongoing culture of performance and accountability. We need Operations Managers who are resilient and lead with confidence and clarity, and make consistent, empathetic but commercial decisions, so that we can continue to deliver on Jabiru’s Vision and Values now and into the future.

What is a job well done to you?

When someone can easily show how they have contributed to the vision and values of the organisation. When the team of leaders that you work with are also themselves skilled as coaches and provide observations and feedback to their teams. When you meet all deadlines required and communicate at a high level to all levels in the organisation and to external stakeholders. That’s doing a great job to me!

Here’s what your colleagues said about working at Jabiru

What do you love about working at Jabiru?

1. The support we receive from everyone at Jabiru
2. The community spirit
3. The connection to the people and the purpose

Why do you love this role in one word?

1. Excitement
2. Variety
3. Challenge

What is the key skill you need to have in this role?

1. Adaptability
2. Resilience
3. Big Picture Thinking

Who should NOT apply for this role?

1. Anyone who is not prepared to move fluidly throughout a day, someone who is not able to prioritise and re-prioritise according to the needs of the day, someone who does not enjoy working with people and want to make a difference in the lives of the children we work with
2. Someone who cannot think on their feet and is not an autonomous decision maker
3. Someone who just wants to do the 9-5, in a repetitive environment, or someone who doesn’t genuinely value the people around them.

Anything else?

• This role is about empowering the people you work with and influence every day to make the lives of children better. It matters.
• The role is dynamic and ever-changing which makes it a fun and interesting position to be in, no one in this role will know everything as so many new challenges come up regularly

How much does it pay?

Salary inclusive of superannuation commencing at $100, 000 plus phone and laptop for company needs and use of a company vehicle or car allowance.

How do I Apply?

Please apply online now and attach your most current CV!

Our Jabiru Offering

Jabiru Employee Value Proposition

Jabiru values more than just providing people with the opportunity to work in a fulfilling and rewarding work environment; but also provide our people with the benefits that matter and make a difference.

Salary

This role pays significantly above the award and includes a phone, laptop, and either a car allowance or access to a company vehicle.

Career

We love to see people promoted at Jabiru. We have many examples of people moving between teams and internal promotions…and two of your peers have been promoted within the organisation to their current positions. As your career continues to grow and develop you will enjoy a range of opportunities for remuneration increases.

Outside School Hours Care Discounts

We recognise and value our team members by affording the maximum child-care discount of 95% of the gap fee to our educators who have their children attending one of our Jabiru services.

Health & Wellbeing Support/ Employee Assistance

Jabiru understands and acknowledges that without our people success would be impossible to achieve and we recognise how hard our people work to ensure they provide the best care to the children and young people that are connected to Jabiru. Our Employee Assistance Program (EAP) is available to all of our people 24/7. In partnership with AccessEAP who is another generous NFP that donated over $1 million to charities in 2021. We provide our people with access to phone or face-to-face EAP sessions. Through this partnership, we also provide our staff with access to our Wellness App which gives you access to a range of further resources.

You will also have access to our Wellbeing Centre through our rewards program, The Nest. Through The Nest, you will have access to an extensive range of health and fitness programs, recipes, financial well-being advice, and meditation programs.

Salary Packaging – Tax Benefits

As a not-for-profit organisation, we offer salary packaging to all part-time and full-time employees. Through our partnership with the Community Business Bureau, you will have access to a salary packaging program through our sacrificing partnership, which provides an excellent way to pay for expenses with money from your salary before your tax is taken out.

Opportunities to meet and connect….especially with our leaders!

Connection is central to everything we do. We create many opportunities to meet formally and informally, and our CEO is a highly personable, visible leader and a qualified Social Worker with an extensive commercial background running or working in a variety of businesses.

Deals on WELL-KNOWN brands to save you money

We offer access to huge savings through our rewards program, The Nest. Through The Nest, you will have access to offers and savings with more than 300 of your favourite retailers and brands including travel discounts, care hire, fuel, technology, accommodation, groceries, and retail discounts.

Paid Training

We recognise the importance of ensuring that our people feel confident and well-equipped to assist when a first-aid emergency occurs. For all of our part-time, full-time & regular casuals we will pay for your mandatory First Aid and CPR Training. We will also pay for your mandatory Blue Card renewals!

Professional development and certifications

We recognise the importance of being able to provide opportunities for our people to grow, develop their skills, and branch out to try new things. We offer a range of professional development opportunities throughout the year both internally and externally and encourage our people at all levels to grow and excel as practitioners and workers in their fields.

If this sounds like the role for you don't wait! Click 'Apply Now' now!