Are you a collaborative Team Leader with advocacy experience and NDIS knowledge who is passionate about improving access for people experiencing homelessness? This could be your opportunity to:

• Enjoy a diverse role that balances individual & systemic advocacy
• Lead an engaged team of SMEs to empower vulnerable people & oversee successful project delivery
• Join a flexible & inclusive work environment delivering diverse purposeful services to vulnerable people

ABOUT US

Independent Community Living Australia (ICLA) is a not-for-profit community organisation delivering mental health recovery services and personalised support to individuals with psychosocial, intellectual and other disabilities as well as those seeking support at difficult times in their life. ICLA offers a wide range of services across the greater Sydney region, from supported residential services to supported mental health services, empowering individuals with independence and inclusion in the community.

ICLA’s mission to deliver personalised support, enabling individual choice to improve people’s lives is achieved by living our values:
Respect for all; Integrity in what we do; Accountable for all we do; and Results for those we serve.

ABOUT THE ROLE

As Team Leader of the Embark program, you will oversee the quality execution of key program deliverables, leading a team of NDIS Navigators to engage with people who are experiencing homelessness and their networks, supporting them through submission of successful NDIS applications. Embark provides support at an individual and sector level, through delivery of two streams:

Embark Access – supporting individual access requests; and

Embark Upskill – Delivering sector capacity building workshops to service providers across NSW.

This is a full time opportunity is for 5 days per week until 30 June 2024, with the possibility of extension pending funding. The role is based from our Surry Hills office, with some opportunity to work flexibly from home, and remuneration is from $93,860 (SCHADS Level 5), plus leave loading, super and salary packaging.

Responsibilities include:

• Leading a team of NDIS Navigators providing direct supervision and fostering engagement and accountability
• Coordinating regular team meetings and fostering a learning culture through regular coaching sessions and feedback to staff
• Developing and maintaining relationships with key stakeholders and contributing to relevant sector meeting and networks
• Overseeing the implementation of the project to successfully achieve key deliverables
• Managing program intake and case allocation
• Engaging with consumers and their support network to support preparation and submission of persuasive NDIS Access Request Forms
• Developing, facilitating and evaluating delivery of capacity building workshops for the sector
• Preparing reports and maintaining quality data collection in collaboration with the Senior Manager
• Maintaining current understanding of the NDIS, developing the team and project activities in line with NDIS changing standards

ABOUT YOU

Requirements:

• Tertiary qualifications at degree level in Community Services or equivalent
• Experience working with homelessness and/or people who live with a psychosocial disability
• Experience with effectively engaging & managing a small team
• Persuasive written, verbal & interpersonal advocacy skills & strong stakeholder management
• Proven experience adapting & managing competing priorities to achieve set targets (e.g. KPIs)
• Solution & growth mindset with a quality & continuous improvement
• Experience effectively applying a person centred, strengths based and trauma informed approach
• Proven track record in project management
• Demonstrated & detailed understanding of NDIS processes
• Demonstrated workshop/group facilitation skills
• NDIS Check (or willingness to obtain)
• Current NSW Driver's License

Desirable:

• NDIS Application Experience
• Ability to travel across Sydney and within NSW if required

HOW TO APPLY

If this sounds like a great opportunity for you, please select "Apply Now" to submit your application, including a cover letter addressing essential criteria 1-5, and any applicable desirable criteria.

Applications will be reviewed as received (except for the 25/12 - 2/1 period).

Enquiries can be directed to [email protected], using the subject line: Team Leader - NDIS Homelessness Access Program (Embark) enquiry via EthicalJobs..

At ICLA we believe that a diversity of people and experiences is critical to our work and our success. We strive for a team culture that is welcoming, inclusive, supportive, and committed. ICLA is an Equal Opportunity employer. We encourage applications and expressions of interest from all backgrounds, abilities, and identities. We also acknowledge the lived expertise of those who have provided care and support for others in a non-paid role. ICLA acknowledges and pays respect to the Traditional Custodians of the country in which we work and thrive, empowering people to have agency and autonomy.