We’re Hireup, where purpose meets technology.

Hello, nice to meet you! We’re an online platform and community for people with disability and their families, anywhere in Australia, to find, hire and manage local support workers who fit their needs and share their interests. Whether it’s support with personal care, getting to work or catching a footy game, we give individuals the tools and technology to pursue a good life on their own terms - a life of choice, independence and control.

At Hireup, you’ll become a critical part of an exciting team, championing this purpose for people with a disability. Wherever you fit best within our organisation, from tech to support and everything else in between, this purpose will ignite you, and our united, grounded and autonomous workplace will help you flourish.

And what does this look like for you? A life at Hireup is genuinely fulfilling. Here you’re free to explore your potential, experiment and grow, knowing you have the support of an established, investor-backed organisation in a culture defined by empathy, unity, equality and authenticity. We’re also growing across Australia's major cities and proud to offer flexibility in how and where you do your best work - whether office-based, hybrid or fully remote.

Your role - Behaviour Support Coordinator

Part of the Complex Support Team, the Behaviour Support Coordinator works closely with Hireup clients with behaviour support and restrictive practice requirements to ensure they are able to get the most out of the Hireup platform. The Behaviour Support Coordinator provides guidance and direction to Hireup Support Workers on safe and quality support. The coordinator delights in their approach to support, being the point of contact and support for the client and their informal support. They listen and problem solve, ensuring smooth consistent support is provided.

You will:

• Manage a caseload of Hireup clients with Behaviour Support and Restrictive practice requirements to ensure they receive the best possible experience using Hireup
• Work closely with the client and their support networks in a holistic way
• Review positive support plans and communicate with users in regards to requirements
• Engage with Hireup Support workers to ensure they’re skilled and trained to provide best practice support
• Assist our Behaviour Support Lead and Behaviour Support Advisor in compliance with all regulatory and legislative requirements
• Submitting and updating relevant behaviour support information into relevant online portals to meet State and Federal requirements
• Monitor usage and approval periods of restrictive practice within individuals plans
• Liaise with our incident management team regarding behaviour related incidents and notifications of authorised and unauthorised restrictive practices

Your Background

• 5+ years in the disability sector, specifically behaviour support
• Experience with direct disability support work
• Experience in reading and analysing Positive Behaviour Support Plans
• Experience in managing a high volume caseload, with quality support provided to each case
• Passion for bringing the best out of people through a positive approach to behaviour support
• Desire to work closely with the client and their support network to ensure the best outcomes for the individual
• Possess incredible emotional intelligence and a sense of clarity that is driven by good intuition and high EQ.

Your Benefits

• Flexible work environment to balance the needs of your role, home and family life
• Generous leave options including 12 weeks paid parental leave and 7 additional days to help you pursue your ‘good life’ and learning goals
• Allowances to support you in your work set up and professional development
• Wellbeing programs, health and fitness discounts to help you stay happy and healthy at work

Join us and level the playing field for people with disability.

Apply now through the button below or please contact Ria on [email protected], using the subject line: Behaviour Support Coordinator enquiry via EthicalJobs, for more information.

People with lived experience of disability are strongly encouraged to apply.

If there are reasonable adjustments we can make to a recruitment process, role or your work environment to help you shine or you have a preferred method of contact, just let us know via the contact above.