• SCHCADS Level 5 $84,434.48 – $88,267.92 per annum
• Full/Part time (negotiable), Ongoing
• Sydney (hybrid work across office, co-location sites and working from home)

About the role

The Financial Independence Hub (FIH) is co-designed by people with lived experience of domestic and family violence (DFV). It is a national, innovative program developed by Good Shepherd in collaboration with The Commonwealth Bank of Australia. The FIH is a recovery program designed to support individuals who have experienced financial abuse as part of domestic and family violence (DFV).

The goal of FIH coaching is to partner with participants to build their confidence to undertake self-directed behaviour change. Coaching focusses on participants feeling empowered to manage their finances effectively, to recover from the impacts of financial abuse and avoid future financial problems. The behaviour change process is client-driven and designed to support participants to take actions to reach their stated goals. Coaches are not experts; they provide encouragement and support rather than advice.

In this role you will be responsible for:

• Coordinate and deliver financial coaching in one-on-one and group settings to build financial independence and protect participants finances from further abuse
• With participants develop a personalised financial roadmap which defines their goals, identify the actions to achieve them and act as an accountability partner to review progress
• Facilitate exploratory coaching conversations with participants to establish their needs and eligibility for funding and loans to support their financial independence goals including, where appropriate, the no interest loan product offered by the Hub
• Recognise financial risk factors and, in collaboration with the Hub Coordinator, facilitate referrals to specialised financial service providers such as financial counsellors, financial planners and legal services as necessary and attend these meetings as required
• Contribute to the promotion of the FIH including delivering FIH presentations and workshops either remotely or in person.
• Contribute to the planning and organising of co-location work spaces and participate in on-going work at various co-location sights.

About you

• A tertiary qualification or relevant work experience in Coaching, Social Work, Psychology, Community Development, Community Services, Financial Capability, Financial Counselling, Commerce, Finance or an equivalent field
• Experience in community services, financial capability, financial counselling or similar.
• Experience in the application of trauma informed practice
• Experience in coaching conversation, coaching tools and client-directed approaches to goal achievement
• Experience and understanding of domestic and family violence including financial abuse including risk assessment and safety planning.
• Experience working with diverse groups and cultures and understanding intersectionality
• Excellent communication, organisational and interpersonal skills, including an ability to quickly build rapport

People with a personal or professional understanding of the experience of financial abuse, domestic and family violence are strongly encouraged to apply.

About us

Our three-year strategy outlines the world we want to see and our role advancing in it. It also speaks to the positive impact we will deliver to support women, girls and families to be safe, secure, strong and connected. We are committed to tackling the issues of our time which adversely affect them. We work to advance equity and social justice and support our communities to thrive.

We seek to increase economic participation and wellbeing, to build resilience, improve safety and bring
about system change. We offer microfinance programs and products, financial counselling and coaching, family violence support, parenting programs and playgroups, education programs and community houses. These services are complemented by research and advocacy to address the underlying structural causes of injustice, exclusion, and inequality.

Why Good Shepherd?

At Good Shepherd, each member of our team is valued, we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working hours to support employees to balance their personal and work life.

Benefits include:

• Salary packaging (which can add up to $15,900 in tax-free pay per year)
• Paid study leave
• Paid parental leave
• Gifted leave at Christmas and Easter
• Additional purchased annual leave
• Flexible work hours/working from home where possible
• Employee Assistance Program, a free and confidential counselling service

To find out more about what we offer please explore our website www.goodshep.org.au/careers-with-us/.

to Apply

Please click Apply Now and follow the instructions.

A position description is attached.

Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Please apply as soon as possible, applications are considered as they are received.

In line with various State Government's COVID-19 health and safety requirements, Good Shepherd’s assessment and induction processes may be facilitated remotely using various online tools. The People and Culture Team in collaboration with hiring managers will work with you to find the most appropriate method to ensure your safety and wellbeing and that of our employees.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.