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XIT-180 Case Manager

The GEO Group Australia

About The GEO Group Australia

The GEO Group is the country's leading provider of outsourced correctional services, operating in NSW and VIC. We aim to deliver better corrections and create safer communities. We focus on providing a continuum of care and integration of services to make a real difference in the lives of people we work with. As a Registered Training Provider (number 3570), GEO offers a wide variety of training programs which are nationally accredited.

Our company is defined by us always acting with Integrity, showing everyone Respect without fail, being Accountable at all times, always being Agile and continuously looking for opportunities to be Innovative.

For more information about our organisation, visit our website at www.geogroup.com.au.

To view our videos, including the type of individuals we seek to join our business, click here.

About Ravenhall Correctional Centre

Ravenhall is a 1300 bed medium security prison for adult sentenced and unsentenced males. Its contemporary campus-style design reflects four accommodation communities with varying profiles: 1) induction and transition, 2) youth and indigenous, 3) challenging behaviours and more settled prisoners and 4) protection. Community accommodation is complimented by a further 75-bed Forensic Mental Health Unit, 25-bed Unit for prisoners with significant challenging behaviours, and a 25-bed Mission Unit designed to respond intensively and therapeutically to current community issues. In recognition of the importance of Continuum of Care, Ravenhall extends its presence into the community by providing ex-prisoners with access to post-release support at GEO’s Community Reintegration Centre.

Through investment in opportunities for prisoners to engage in work, education and programs, prisoners are not only held safely and securely but given every chance to turn their lives around. Issues behind much of the crime in our communities – such as violent attitudes, anti-social behaviours and the abuse of drugs and alcohol – are addressed through innovative programs and interventions. At the same time helping prisoners with day-to-day challenges such as gaining and holding down employment and finding a suitable place to live also help prevent a return to crime.

Ravenhall’s unprecedented emphasis on offender rehabilitation and reintegration is evidenced by a significantly sized team of clinicians, working in concert with a number of Victoria’s most respected organisations including Forensicare, Correct Care, YMCA, Melbourne City Mission, and Kangan Institute. Together, Ravenhall provides an integrated service system that collaboratively brings about lasting positive change in the lives of prisoners pre- and post-release. Through these partnerships the objective of Safer Victorian Communities is achieved.

About the Opportunity

The XIT-180 Program provides intensive reintegration support to men with complex transition needs who have served more than 3 months at Ravenhall Correctional Centre. Through a responsive, tailored and flexible approach, the Program provides improved reintegration outcomes for individuals, their families and the community.

The XIT-180 Case Manager provides intensive pre-release and post- release case-management support. During the pre-release phase Case Managers work proactively with prisoners to understand their reintegration needs, develop supportive case-management relationships, and coordinate development of an Individual Reintegration and Support Plan. Post-release the Case Manager provides up to six months of assertive and intensive outreach support, maintaining regular contact with clients to ensure effective community engagement and attendance at support services in line with their reintegration and support plan.

The Case Manager is responsible for developing and maintaining a network of state-wide community service providers and referral sources to assist and support clients to successfully reintegrate.

This position reports to the XIT-180 Program Team Leader and works closely and collaboratively with other GEO Rehabilitation and Reintegration Services Staff and Alliance Partners, to provide an integrated response to meeting client’s reintegration needs.

As the XIT-180 Case Manager you will:

  • Develop professional and collaborative case-management relationships with prisoners and their families (or other support network) in order to facilitate positive community reintegration outcomes.
  • Work with clients pre-release to collaboratively develop their Individual Reintegration and Support Plan identifying needs and support that will promote successful rehabilitation and reintegration outcomes.
  • Complete assessments, plans and referrals within expected timeframes.
  • Coordinate and support clients to implement their Individual Reintegration and Support Plans post-release including assistance with housing, education/employment, drug and alcohol and mental health treatment needs, as well as family and community connectedness.
  • Support clients to effectively re-engage with their families and community through outreach activities that build capacity and self-efficacy
  • Provide client transport including day of release and to post-release appointments as required.
  • Support the XIT-180 Team Leader to review and monitor the program waitlist and allocations.
  • Engage collaboratively with GEO Rehabilitation and Reintegration Services and Alliance Partner staff to maximise engagement of clients in relevant programs and services.
  • Develop and maintain positive relationships with stakeholders, including community providers in order to maximise reintegration outcomes for clients.
  • Provide outreach support as well as crisis support and referrals where required.
  • Support management in contributing to the strategic direction and evolution of the program through demand and opportunity identification and response.
  • Ensure that exit planning supports the client’s ongoing reintegration including completion an exit plan and referrals and handover to other Bridge Centre staff or community agencies prior to the completion of the post-release support period.
  • Ensure efficient and accurate management of data including inputting into systems, files and reports as required.
  • Your Skills & Experience

To be successful in the role of XIT-180 Case Manager you will have:

  • Tertiary qualification in Social Work, Psychology, Welfare, Human Services or other relevant field or equivalent professional experience.
  • Demonstrated knowledge of the Victorian Criminal Justice System including the role of the Courts, prisons, parole and community corrections.
  • Demonstrated knowledge of research and evidence related to positive resettlement and reintegration outcomes for people released from prison.
  • Demonstrated experience in delivery of services to individuals from diverse backgrounds including Aboriginal and Torres Strait Islanders and clients with mental health issues and cognitive impairment (Acquired Brain Injury and Intellectual Disability).
  • Previous experience working in case management including the provision of outreach services.
  • Ability to coordinate access to programs and services relevant to the reintegration needs of men who have been released from prison.
  • Ability to develop and maintain collaboratively stakeholder relationships and networks to facilitate positive outcomes for clients.
  • Well-developed interpersonal and communication skills and attitudinal characteristics conducive to building positive, non-judgemental professional relationships with people with a history of incarceration.
  • Demonstrated ability to quickly learn and navigate various information management systems.
    For more information about this position, please click here to download the position description.

About the Benefits

Joining GEO is your chance to make a real and lasting difference in the lives of prisoners, their families and the community. Benefits of working for GEO, include but are not limited to:

  • Role diversity and internal career progression opportunities
  • Ongoing funding for professional development opportunities (including further education sponsorship)
  • Support with Professional Registration costs
  • Flexible working arrangements
  • Competitive salary and rewards scheme
  • Free parking
  • Employee Assistance Program
  • Staff gym
  • Subsidised meals

This is your chance to be a part of a new model, with a philosophical focus on the rehabilitation and reintegration of all prisoners to reduce recidivism and improve outcomes.

Joining GEO is your chance to make a real and lasting difference in the lives of prisoners, their families and the community – Apply Now!

Base salary of $94,631 plus super.

Aboriginal and Torres Strait Islander applicants are highly encouraged to apply.

For enquiries please contact Nimit Pandya, HR Officer or Ana Cuchilla-Castillo, HR Officer on 03 8363 2658 or 03 8363 2662.

Please note: Shortlisted candidates will be contacted approximately 2-3 weeks following the closing date. Unsuccessful candidates will be contacted in due course.

A position description is attached.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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