Fighting Chance designs, builds, and scales social enterprises which move the dial for Australians with disability and their family.

Plus Clinical is an NDIS registered allied health team that specialises in assisting people with complex behaviours to improve their quality of life and reach their goals.

WHY YOU’LL LIKE US:

We think we have an unbeatable workforce, and in return, we want to recognise and support our staff. A role with Plus means you’ll have:

• For-purpose work supporting a dynamic team with a fantastic workplace culture
• Flexible working arrangements
• Competitive pay, and a salary packaging option means more money in your take-home pay
• Wellness days - up to four (FTE) extra days off a year to relax, recharge and refresh
• Employee Referral Bonuses
• Learning and Development Opportunities

THE ROLE:

Working part-time, the Clinical Community Engagement Lead is responsible for promoting Plus Clinical Services (Behaviour Support, Occupational Therapy, Speech Pathology, etc) in the community and engaging with potential participants/clients and their families/carers.

You will be our participants/clients' first point of contact, assisting them to access the Behaviour Support and allied health therapies that they need as quickly and smoothly as possible.

KEY RESPONSIBILITIES:

• Management of participant recruitment involving initial discussions and completion of intake procedures/documentation.
• Responding to phone and email enquiries from external clients and stakeholders; providing excellent customer service.
• Administrative duties including managing a database/CRM of those in the enquiry/onboarding phase
• Proactively seeking to develop and maintain strong relationships within the local community and referral network.
• Representing Plus at expos and similar promotional events.

KEY QUALITIES:

• Innate drive to deepen and broaden our impact for people with disabilities.
• Excellent customer service skills.
• Strong verbal and written communications.
• A high level of empathy and interpersonal skills.
• Demonstrated experience in developing and maintaining relationships
• Strong organisational skills, ability to prioritise workload and great attention to detail.
• Excellence with office administrative tasks.
• Experience with the NDIS and working with people with disabilities is highly desired.
• A relevant tertiary qualification (social/community services/allied health) and recent experience in a customer-centric position is highly desired

REQUIREMENTS:

• Possess the right to work in Australia
• Possess or willing to obtain the new NDIS worker screening check and Working with Children Check

HOW TO APPLY:

• If this sounds like you please apply today! To be considered for this position please attach a cover letter outlining your suitability to the position, along with your current resume.