• Work locally in the Bayside Area and make a difference within our Community
• Enjoy the benefits of flexible work through our Hybrid Working Model
• Full Time, Permanent Opportunity
• Level 7 SCHADS Award $100,262 pa + Generous Salary Packaging + Super
• Transforming lives for stronger communities.

Who we are

Family Life is a specialist family services provider that has worked with children, families and communities for more than 50 years. At Family Life, we believe every child deserves to thrive in a safe and healthy family environment. Our vision is to work with clients and partners to create capable communities, strong families and thriving children.

Family Life is known for its innovation, impact and whole-of-community approach. Our teams are committed to transforming the lives of our clients and communities to build resilience and healthy relationships.

The Opportunity

The Family Services Team Leader is a Full Time, Permanent role based at our Sandringham and Frankston locations and provides leadership to the Family Services program area.

Family Life offers a range of services in Family Services including; Integrated Family Services, Family Preservation and Reunification Response, Integrated Family Services plus, Brief Interventions and Community Bubs. The Team Leader role will work as part of the leadership team, holding specific portfolio’s within the outreach case management space.

The Team Leader holds direct line management responsibility for a team of practitioners, working across the above mentioned areas of case management. Ensuring best practice in responding to the complex needs experienced by families and children. The Team Leader is responsible for overseeing inbound referrals and balancing practitioner workloads, providing regular supervision and support to practitioners. They will contribute to the review and development of policy and procedure, representing Family Life in networking with community stakeholders and ensuring that practice is aligned with and meeting funding requirements.

The Family Services Team Leader will work in collaboration with the Family Services team promoting teamwork and positive team culture. They will encourage innovation in program development in response to community needs in collaboration with the Practice Leader – Families and Community.

Our Ideal Candidate

Our ideal candidate would be committed to meeting the needs of at-risk families, children and adolescents, guided by the agency whole of family approach and community-based model of service delivery. They will have knowledge of the Child Youth and Families Act and have extensive experience in supporting clients experiencing various vulnerabilities including; family violence, trauma, mental health, AOD, etc.

As the Team Leader the ideal candidate will ideally have experience in leading a team of practitioners supporting complex families. The Team Leader will have a strengths based, trauma informed and client centred approach. Our candidate would also have experience in providing professional supervision, training and performance management for practitioners. They would have excellent skills in written, oral and interpersonal communication. The candidate would and hold a Degree in Social Work, Psychology, or similar Human Services qualifications.

What we offer

• Flexible Work Culture through our Hybrid Working Model
• Salary packaging (receive up to an extra $18,000 in tax-free pay per year)
• Paid Wellbeing Leave
• Paid Study Leave
• Additional Purchased Annual Leave Scheme
• Access up to $450 in funding towards setting up your home office with Family Life office equipment
• Employee Assistance Program, a free and confidential counselling service for employees

How to Apply

Please submit your confidential application including a CV and cover letter addressing the key selection criteria via the Apply Now link.

For further information regarding the position please contact Luke, Program Manager Families and Community Program Or Morgan Acting Program Manager on (03) 8599 5433.

We will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate. Please apply now to ensure you do not miss out!

All offers of employment are subject to the Family Life Safety Screening process, including a Working with Children Check, Police Records Check and COVID vaccination certificate.Any person issued with a negative notice on their Working with Children Check will not be eligible for employment with Family Life.

Family Life values diversity and welcomes applicants who meet the position criteria, irrespective of race and ethnicity, colour, age, gender, gender identity, disability, religion and sexual orientation.

Family LIfe is a child safe organisation. We value, respect and listen to children and young people. We are committed to the safety of all children and young people. Family Life supports children to meet their potential and thrive. We do not tolerate neglect, mistreatment or abuse of any kind.