about the opportunity

With growing demand for our services, we are currently seeking a Support Coordinator to join our Box Hill team.

Support Coordinators help people with a disability and their families plan, connect to services, overcome barriers and achieve their goals. For many participants and parents, finding their way through the process of planning and connecting with services can be challenging and time consuming. Our focus is on children and young adults and we have strong multi-cultural links. The Support Coordinator positions will provide Level 2 Coordination of Supports and Level 3 Specialist Support Coordination.

Extended Families has an excellent reputation in quality practice and a supportive team environment. The positions will involve travel to visit participants in various locations. Whilst our primary cohort is people with intellectual, physical, sensory, neurological disability and Autism, we have an increasing number of people with mental illness so experience in mental health services would be strongly welcomed.

Who

We are seeking a Support Coordinator who has:

• Experience in family case work or case management
• Knowledge and experience regarding NDIS (preferred)
• A holistic practice orientation and an understanding of the various issues that may impact on a family such as mental health, child protection, relationship and socio-economic issues
• Excellent communication, organisation, flexibility and empathy and ability to engage with families
• Strong administration and computer skills
• Ability to support children and young people with a disability and their families
• Culturally sensitive
• Skills and experience in mental health support (preferred)

We are looking for people with qualifications in Social Work, Community Services, Psychology or equivalent.

The successful applicant will have relevant experience in and understanding of Disability Services, a current Victoria Driver’s license and access to a car, and a current Working with Children Check. You will need to obtain an NDIS Worker Screening Check clearance if not already held and where applicable, an international police check is also required. You will be required to provide evidence of your COVID-19 Vaccination status prior to employment.

Ideally the positions will be full time (38 hours), but we are also open to a 3 or 4 day a week position (23-30 hours per week).

What

Support Coordinators work with families, carers and NDIS participants to provide independent support, coordinate all aspects of their NDIS plan and to form links with a range of community, mainstream and funded support services. They help participants and their families to implement their NDIS Plan to achieve goals.

This includes assisting people to:

• Source and assess support options and connect with services
• Coordinate services
• Implement, monitor and manage their NDIS plan
• Build their skills and confidence
• Respond and deal with any crisis
• Ensure goals are met, report outcomes to the NDIS and re-develop goals prior to plan review

Orientation, training and ongoing support provided.

Benefits of working with us

• A supportive team environment
• Ongoing support and training opportunities
• Flexible work arrangements with hybrid work-from-home/office-based arrangements
• Generous Salary packaging benefits
• Our Box Hill office is located near public transportation

Where

You will be based in our Box Hill office where you will be supporting families across metropolitan Melbourne.

When

Most work is in business hours, although may include occasional after-school or evening visits to connect with relevant family members.

Refer to our Position Description, attached below, for the full list of duties and selection criteria. Further information is available on our website: www.extendedfamilies.org.au.

Email enquiries to Ms Rosemary Nicholls, [email protected] using the subject line: NDIS Support Coordinator enquiry via EthicalJobs.