Full time 12 month contract position with possibility of extension. Shift work and Saturdays for some shifts with potential extension to Sundays as service develops.

ABOUT US

The Epilepsy Foundation is passionate about supporting people with epilepsy and those that care for them. Our vision is that people with epilepsy have equitable access to education and employment, feel safe and connected in their community and no longer die from their epilepsy. Whilst working towards reducing the impact on people’s lives.

WHO WE'RE LOOKING FOR

Are you a person experienced in the provision of information, supportive of self-management and have person centred strengths-based approach? Are you passionate about ensuring great outcomes for people with Epilepsy and those that support them?

Do you enjoy being part of a dynamic team that provides telephone-based support? Well you may just the person the Epilepsy Foundation is looking for.

WHAT YOU'LL BE DOING

As part the new Epilepsy Smart Australia Program, the National Epilepsy Support Service (NESS) you will be the first point of contact for our clients nationwide. You will provide professional, caring and empathetic telephone-based support. With the knowledge you bring with you and then the knowledge gained about Epilepsy, you will be able to identify callers needs and refer them to the appropriate service within the Epilepsy Foundation or external services.

The role does require you to work Full Time on a rostered basis Monday to Saturday between the hours initially of 9.00am and 5.00pm. This has the possibility to be extended into the future from 9.00am to 8.00pm.

This is an NDIS risk-assessed role and safety checks apply.

WHO YOU'LL BE WORKING WITH

You will be part of a team dedicated to providing excellent support to the community as a whole and those with Epilepsy. The NESS Team will consist of the NESS Coordinator, NESS Workers/Intake and you will be working closely with the Epilepsy Support Worker and Education & Training Teams.

If you require further information about the position please contact Ruth Freeburn, NESS Coordinator on [email protected], using the subject line: National Epilepsy Support Service - Intake Worker enquiry via EthicalJobs.

The Epilepsy Foundation is an Equal Opportunity Employer and Child Safe organisation.

A position description is attached.