• Full time

Role

The Epilepsy Support Worker (ESW) has responsibility for delivery of information, professional support and services to individuals and families living with epilepsy. In particular this role has two key duties to perform

• support the Epilepsy Information Line, including: Information and referral functions
• receive an allocation of  clients in the role of a Key Support Worker (KSW) to provide additional individually focused support.

The ESW is also required to implement and monitor service delivery consistent with continuous quality improvements, including the DH&HS and National Disability Standards, network with agencies, hospitals, community services providers and other key stakeholders to support quality service delivery, operate in accordance with service delivery model, standards and practice guidelines, maintain timely and accurate records and comply with the policies and procedures of the organisation.