• Permanent full-time opportunity
• Lead and innovate the Learning and Capability function
• Genuine flexible work arrangements (hybrid 3 days from home)
• Highly engaged, purpose driven organisation

Looking for a career move where you can make a difference?

EWON is the industry-based Ombudsman scheme which provides all NSW energy and some water customers with independent, free, informal dispute resolution services.  We work towards achieving fair and reasonable complaint outcomes for all parties, provide leading customer service and influence energy and water public policy.  EWON is not a consumer or industry advocate.

Our opportunity

Reporting to Head of People, Culture & Capability, The Learning and Capability Partner will play a lead role in organisational capability development by designing and delivering innovative initiatives across EWON. This role will focus on fostering individual and leadership capability development, creating progression pathways, and leading diversity, inclusion, and belonging initiatives.

Key Accountabilities

• Lead the design, facilitation, and management of comprehensive learning programs.
• Create tools and templates supporting leadership and professional development.
• Coach and support teams to integrate learning into daily operations effectively.
• Work with internal stakeholders to identify training needs and oversee compliance training schedule.
• Manage the Learning Management System (Articulate 360), design learning experiences and oversee content.
• Lead the annual talent mapping and succession planning cycle and support leaders to implement development plans
• Play a key role in supporting organisational development initiatives such as engagement and culture surveys, performance and development cycles and change management.
• Ensure EWON's capability framework is embedded into the employee lifecycle.
• Design and implement initiatives fostering an inclusive culture of respect and equity.

about you

To be successful in this role, you will have the below skills and experience:

• Bachelor's degree in HR, Education, Organisational Development, or related field.
• Previous experience in a similar role in a small to medium sized organisation.
• Demonstrated ability to design and deliver leadership development initiatives.
• Experience in designing and delivering impactful learning and development programs.
• Strong communication and relationship-building skills.
• Knowledge of Adult Learning principles.
• Proficiency in LMS administration and data analysis.
• Instructional design experience is advantageous.

What We Offer

• Flexible working options, including working from home and a flexible time-off program
• Additional leave benefits, including birthday leave and above minimum sick and carer's leave.
• Salary Continuance, Life, and Total & Permanent Disablement Insurance.
• Ongoing professional development and career growth opportunities.
• An exciting wellbeing program with extensive offerings.

Interested but need more information?

To learn more about working at EWON and view the position description, visit our website: ewon.com.au.

To Apply

Join EWON's mission to empower NSW energy and water consumers.

To apply, please submit your resume and cover letter outlining your suitability for the role.For additional information about the role please contact Monique Heighes Head of People, Culture & Capability or (02) 8218 5259.

Please note only shortlisted candidates will be contacted.

• EWON is an EEO employer
• Aboriginal and Torres Strait Islander peoples are encouraged to apply
• Applications from agencies will not be considered at this time
• Applicants must be legally permitted to work in Australia