Who we are

At EACH, our vision is for a healthy and inclusive community.

Founded on the vision that everyone is entitled to good health, we're one of the nation's leading health and community service providers, offering a broad range of services for over 40 years. Our services include Community Health, Mental Health, NDIS, Counselling, Support for Older Australians and Family Services.

About the role

We are seeking an experienced team leader with expertise in the homelessness sector to provide leadership and operational support to a team of Wellbeing Case Coordinators, on a full-time (38 hours per week) basis for 12 months, as a part of EACH's From Homelessness to a Home (H2H) program. The role will ensure that the H2H team delivers a high standard of outreach service to clients through a strengths-based approach, meets their performance targets, and operates within the program budget.

If you're a proven team leader, with extensive experience and/or tertiary qualifications in human services, social work, or other related disciplines, enjoy developing people, and working closely with other service delivery professionals, you might be exactly the person we're looking for!

What you'll be doing

As a Team Lead - Homelessness to a Home (H2H) you and your team of Wellbeing Case Coordinators are responsible for:

• Responding to the needs of community members experiencing homelessness, currently residing in hotel accommodation due to COVID 19,
• Leading, mentoring, supporting, and motivating the Wellbeing Case Coordinators with the necessary support, supervision, training, and guidance to ensure quality service provision to customers,
• Role-modelling service delivery expectations as you manage a small caseload of clients,
• Enabling staff to achieve their individual targets through the effective distribution and management of caseloads, and
• Ensuring services are of high quality and comply with the Department of Families, Fairness and Housing (DFFH) Standards, the Victorian Residential Tenancies Act, as well as other legislative and compliance requirements.

Who you'll be working with

In addition to working directly with your team of Wellbeing Case Coordinators, you will work closely with the Operations Manager-Housing, partner agencies, including Aboriginal Community Controlled Health Services, family violence services, DFFH, and other EACH support services, to achieve positive housing and health outcomes for clients.

The H2H team works with very high levels of flexibility, trust, networking, and collaboration, and members of the team will have strengths in these areas to engage with clients in the community.

What we offer

EACH is committed to developing our people. Here, you'll be supported to be your best.

What we provide:

• Work arrangements that flex to you
• Competitive salary based on qualifications and experience
• Engaging, inclusive supportive team
• Opportunities for internal career progression
• Generous Not-for-Profit Salary Packaging
• Opportunity to purchase additional leave
• Support through a comprehensive Employee Assistance Program
• Opportunities to continuously grow and develop.

Next steps

We'd like to learn more about you and what you can bring to this role and our team. Please attach a cover letter with your resume and apply online via our Careers Centre.

If you'd like more information about the position, please contact Lou Smith on 0439 085 751 or at lou.smith @ each.com.au