Directions Health Services

Directions Health Services is an innovative non-profit organisation that has been providing specialist alcohol and other drug (AOD) services in the ACT and NSW for more than 40 years. Today we offer a comprehensive suite of holistic AOD, mental health and primary health services that aim to reduce harms experienced by individuals, families and communities and improve overall health and wellbeing.

Our capacity to implement innovative services developed in collaboration with our clients, partners, and other stakeholders, enables us to effectively respond to the changing needs of the communities we serve.

About The Position

This position is part time - 0.8 Full-Time Equivalent and based in Wagga Wagga and Griffith, NSW. The role involves providing community-based treatment and support to clients, family members and friends impacted by alcohol and other drugs (AOD). You will be responsible for providing culturally responsive and holistic assessments, case management and counselling using the stepped model of care to assist individuals and their family/friends to improve outcomes and reduce harm associated with AOD use. You will work under the guidance of a Team Leader to support Pathways Murrumbidgee’s programs including our Methamphetamine program, Pre and Post Rehabilitation Support program, the Headspace program targeted at young people, and Work it Out program targeted at Aboriginal and Torres Strait Islander people.

RESPONSIBILITIES

• Work compassionately and assertively with clients to engage them in the service, identify clients’ goals, provide comprehensive information on the impact of AOD use and harm minimisation strategies, and develop treatment and support plans with clients according to their needs.
• Provide in-reach to other services and outreach to homes and community settings, according to program requirements, to optimise client engagement and access.
• Refer clients to other services as required, to address health and other issues and work collaboratively with these services, building strong working relationships to ensure effective coordination and continuity of care.
• Provide support letters and relevant reports for Justice and Care and Protection matters.
• Promote and contribute to a continuous quality improvement and safety framework.
• Ensure accurate and timely collection of required data and maintain up-to-date documentation of an appropriate standard, including client case notes, reports, and other written communication. Ensure effective handover of information when required.
• Maintain professional standards in relation to service delivery and confidentiality and work in accordance with organisational policies and procedures.
• Participate in staff meetings, supervision, and shared care meetings.

WHAT WE OFFER

• A flexible and supportive work environment
• Equivalent SCHADS Level 4 plus superannuation, commensurate with qualifications, skills, and experience
• Generous salary packaging benefits
• 17½% leave loading
• Professional development and training opportunities

WHAT WE WOULD LIKE YOU TO HAVE

• Compassion and a commitment to using a non-judgemental, client centred approach.
• Case management, counselling, and group facilitation skills.
• Experience in Alcohol and Other Drug, or similar sectors (e.g., Mental Health, Community Services).
• Qualification or currently studying towards a qualification, in Counselling/Social Work/Psychology/Nursing/other relevant field and/or Cert IV in Alcohol and Other Drug Work of willingness to obtain.
• Demonstrated understanding of the impact of substance use on clients and family members/friends, and good working knowledge of effective treatment and support options and harm minimisation strategies.
• Excellent communication and interpersonal skills.
• A willingness to travel regularly within the Murrumbidgee region.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

All appointments will be conditional upon having a current Driver’s License, NSW Working with Children Check, current First Aid and CPR certification, and a satisfactory National Police Check.

For more information regarding the position, please refer to the attached Position Description and do not hesitate to contact either Deanna or Charles, the Pathways Murrumbidgee Co Team Leaders, at deanna.price-maxwell@directionshealth.com using the subject line: Case Manager - Pathways Murrumbidgee - Wagga Wagga / Griffith enquiry via EthicalJobs or charles.debaecker@directionshealth.com

Directions is passionate about providing equal employment opportunities and we greatly value diversity in our organisation. We actively encourage applicants from all background and cultures. Research shows that women and other marginalised individuals tend to only apply for jobs when they meet 100% of the requirements. If you think you may be a good fit for this position, but don't necessarily meet every requirement, please get in touch. We would love to have a chat and see if you could be a great fit.