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Service System Navigator - The Orange Door

Department of Families, Fairness & Housing
  • Work location: 30-32 Prospect Street, Box Hill, VIC
  • Salary: $127,467 - $170,579 (full-time equivalent per annum) plus superannuation
  • Employment type: Ongoing: Full-time (76 hours per fortnight)

The Service System Navigator is a leadership role in each Orange Door location (Support and Safety Hub). 

Reporting to The Orange Door Hub Manager, the Service System Navigator will be responsible for identifying shared priorities at the local level and exploring new opportunities to partner and provide service responses to Victorians seeking support and safety through The Orange Door. They will establish and maintain service interface arrangements with key services across the local service network in line with state-wide guidance.

The Service System Navigator will work collaboratively with the Hub Manager, Practice Leaders and local service network and governance structures to strengthen access to services and responsiveness to diverse communities. The Service System Navigator will also support practitioners in The Orange Door to deliver integrated and connected services and will proactively identify and resolve service system interface issues that may arise in each local area.

Are you

  • A high performing professional, with experience building collaborative and coordinated service delivery approaches within complex operational environments?
  • Passionate about systems and service reform and improving outcomes for victim survivors of family violence, vulnerable children and families?
  • An effective communicator with excellent stakeholder engagement skills and expertise in working with diverse community groups, government and non-government organisations?

Contact for further information:  Jenni Richardson, 0447 513 182

Reference number: DFFH/FSV/588606

For more information about this opportunity, please go to www.careers.vic.gov.au and download a position description to view departmental information, the selection criteria, our pre-employment screening requirements and our Diversity and Inclusion commitments.

A position description is attached.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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