The Organisation

Community Solutions is part of Endeavour Foundation; one of the largest not-for-profit organisations in the country. Collectively, we strive to be a leading ‘for purpose’ provider of a diverse and synergistic range of health and human services. We are driven by our vision to ‘Make possibilities a reality’ for our customers, communities and people.

Within our business is the Community Wellbeing Stream, who specialise in the delivery of holistic support to improve individuals health and wellbeing with a range of programs including National Disability Insurance Scheme (NDIS) Personal Helpers and Mentors Service (PHaMs).

Personal Helpers and Mentors (PhaMs) provides increased opportunities for recovery for people aged 16 years and over whose lives are severely affected by mental illness, by helping them to overcome social isolation and increase their connections to the community. People are supported through a recovery focused and strengths based approach to transition and access supports through the National Disability Insurance Scheme (NDIS).

The Role

We are now looking to hire a full time Team Leader (contract till June 2019) to drive and manage our Gladstone NDIS Personal Helpers and Mentors Service (PHaMs) ensuring the delivery of a high quality, outcome focused service and driving an NDIS mental health business. This role will be tasked with fostering a supportive and encouraging working environment that builds a strong culture in exceeding all set program and organisational targets.

You will provide organisational thought leadership around business development strategies, operations and initiatives to inform the organisational strategy.

Other key duties include:

• Maintain a reduced client case load and provide 1-1 and group support for PHaMs participants
• Support of transitioning clients effectively to the NDIS, including mental health assessment plans, access requests and support packages
• Ensure the NDIS PHaMs service is compliant with all contractual obligations
• Develop and maintain strategic partnerships and alliances with key industry bodies to support the growth of current and future mental health services

About You

The successful applicant will have an understanding of mental health and disability services as well as a knowledge of the National Disability Insurance Scheme (NDIS). You will also hold a relevant tertiary qualification in either Mental Health, Human Services, Psychology or Social Work. Proven success in a leadership and team management capacity will be essential as is a high level of service to both internal and external customers.

You will also come with:

• The ability to quickly build rapport & conduct objective assessment of the client’s needs, mental health & abilities
• Demonstrated ability to manage high level workloads and meet project deadlines and outcomes
• Experience maintaining compliance with contractual requirements
• Competency in computer applications including Microsoft Office

A current and valid driver’s licence is essential, as is a current Blue Card or the willingness to gain one. The successful candidate will also be required to undergo a Federal Police Check.

On Offer

In addition to a highly competitive salary package, Community Solutions offers numerous benefits such as salary sacrifice, salary continuance, purchase of additional annual leave and corporate health insurance.

To demonstrate your interest in this role please submit a cover letter and up to date resume outlining your relevant experience as per the advertisement above. If you would like to discuss the role confidentially prior to applying online please call Andrew Goold, Community Solutions, Recruitment Consultant on (07) 5390 3813.