BEROS is a partnership between Community Living Association and Micah Projects Inc to provide service to young people 12 - 18 years of age who are in the care of the Department of Child Safety, Youth Justice and Multicultural Affairs who are identified as self-placing (which may include sleeping rough) in the Brisbane, lower North Coast districts (Brisbane and Moreton Bay Region Child Safety) and Sunshine Coast district (Sunshine Coast and Central Region Child Safety).

The BEROS service provide outreach, connection and relationship building with young people whilst ensuring safety; and achieving stability by meeting immediate needs such as stable accommodation and care relationships, and personal, family and community opportunities. The service also provides development work such as linking young people to educational or other developmental groups, supportive and positive peer relationships, mentoring and enhanced family and cultural relationships.

BEROS Sunshine Coast is seeking a highly skilled Senior Case Manager to provide support to young people in the care of child safety who are self-placing. We invite applications from practitioners with a Bachelor of Social Work, Human Services or similar to apply.

The position offered is based on the Sunshine Coast as a fixed term contract for 12 months with the possibility of extension. This is a full-time position (38 hours/week) with a six-month probation period.

Remuneration is at a SCHCADS Level 5 (Social and Community Services Pay Scales). The SCHCADS award can be accessed here.

Benefits of working with CLA

• Day to day practice support and regular formal supervision with a qualified Social Worker (Weekly during probation, monthly after probation)
• Access to ongoing professional development
• Weekly meetings for team development and practice reflections
• Option to increase your income through inclusion our salary sacrifice program

BEROS Senior Case Manager - Role Description

The role of the Senior Case Manager is to provide case management support to young people referred to the service and coordinate the BEROS team within their allocated district.

Tasks and Responsibilities include:

• Providing outreach case management/case work support to young people in the care of child safety (12-18years) who are self-placing and accessing BEROS support services

• Meaningful engagement with young person/s
• Harm minimisation/safety planning/supporting young person to de-escalate
• Trauma and attachment informed practice approach
• Outreach to addresses/spaces young person/s may be self-placing/living
• Administration: case notes, critical incident reports and data entry + contributing to house/office space cleaning and organisation
• Advocacy alongside/on behalf of young person for access to resources
• Attendance to stakeholder, family group and high intensity care team meetings
• Liaising with BEROS street to home & overnight support team/child safety service centres and other significant stakeholders to ensure safety and well-being of young person/s
• Coordination of the BEROS team within their allocated district
• Providing direct day to day support to overnight support workers (problem solving, support and debriefing)
• Rostering for overnight workers on a 6-weekly basis
• Coordination of district team meetings on a 6-weekly basis
• Coordination and facilitation of group supervision for overnight workers on a 6-weekly basis
• Identifying areas in which the team would benefit from further and ongoing professional development and working with BEROS Team Leader to address
• Networking and advocacy within their allocated district alongside the Team Leader

Senior Case Managers are required to:

• Be available for weekly Case Management team meetings
• Be available for 6 weekly district team meetings
• Be available for whole of service quarterly team meetings
• Be available formal supervision with BEROS Team Leader and day to day debriefing and support when required
• Be available for regular and ongoing professional development
• Be available for ongoing networking opportunities within the sector: attending interagency meetings both NGO and government
• Be part of an on call roster to provide support to the overnight teams
• Work as part of the BEROS team (under the CLA principles and policies)
• Follow directives given by BEROS team leader

Accountability

• To the BEROS Team Leader
• The position does not include line management responsibility to other workers within the BEROS team. Line management and supervision responsibility remains with BEROS team leader for all workers employed by CLA (BEROS)

Contract

• 12-month contract with the possibility of extension
• Selection Criteria: BEROS Senior Case Manager

SC1 – Highly developed skills in proactive communication and relationship building with young people

SC2 - Demonstrated knowledge and understanding of trauma and attachment and how this impacts the development of children and young people, especially those in the Child Protection system.

SC3 – Demonstrated ability to work across systems and build strategic relationships with external stakeholders.

SC4 - Demonstrated ability to respond to crisis and escalated behaviours displayed by young people in times of stress

SC 5 - Demonstrated ability to respond to conflict, ethical dilemmas and complex practice issues.

SC6 - Ability to reflect on work, participate effectively as a member of a team and contribute to further development of the service.

SC7 – Demonstrated ability to undertake more senior role responsibilities such as rostering, timesheets, facilitating team meetings and supervising staff.

*Suitable candidates will have Demonstrated in their selection criteria the ability or capacity to perform the tasks outlined in the role description

*The successful applicant’s appointment will be subject to the ‘working with children check’.

*Current drivers' licence and access to a personal vehicle for work purposes is also a requirement.

To apply for the Senior Case Manger position, please submit a CV and half to full page responses to each of the selection criteria.

A position description is attached.