We don't review and prejudge resumes, the way to apply is to send your resume and give us a call for a phone interview (number at the bottom). We're not fussed if you've worked in a call centre or not.

Read more below for info about clever and the number to reach us on.

Welcome to Clever Contacts!

We're a mature, charity only call centre based in Brendale (right next to the train with plenty of parking)

With a nine day fortnight, end of week lunch, lots of lovely people, you are about to experience the best contact centre out there.

We don't cold call.

Everyone we speak with either supports already or have requested information.

There is no such thing as "admin", our team is either on the phones or in supporting roles to those positions.
It's one team and our support staff all worked on the phones at some stage, we always recruit within.

Look up our facebook page to see the most incredible workplace culture.

Responsibilities:

• Outbound and a small amount of Inbound speaking with existing supporters of various charities
• Raising vital funds required for the organisations who need our help
• Putting supporter care first, not the sale

Requirements:

• Resilience and enthusiasm
• Positive attitude and willingness to learn and grow
• Self motivated in a team environment
• Able to work a nine day fortnight, 75 hours in total
• Genuinely passionate in wanting to make a difference

Sweet stuff:

• 9 day fortnight - Actual work life balance! We do the same number of hours as our previous 10 day fortnight by adding 15 minutes to each quarter and this means we have a short week every fortnight!
• 1 minute from Strathpine Train Station and plenty of on-site parking for those who prefer to drive.
• Free day care after passing probation (this is next door and near completion. The day care its an initiative to help parents break free of ridiculous day care costs and also help our staff on Mat leave return at a pace they choose)
• Free school holiday childcare (ages 5 - 15) Full training and ongoing support
• We are proud to pay above award at $29.50 per hour, plus super and also offer a permanent option for those who prefer it
• Free catered lunch every Friday (or Thursday on our short week)
• Free breakfast, coffee machine, snacks, frozen dinners

Owned by Hannah & Josh Kidd, devoted parents, we give back to the community in any way possible and love being part of this amazing team.

Current Shift times: (applicants must be looking for full-time, 9 days) 10:00am - 7:00pm Monday to Thursday & 10:00am - 6:15pm Friday (every second week)

Please send your resume and call us on 3465 3199 to speak with one of our lovely coaches or QA support.