• Gain experience within the Charity/Non-Profit sector
• Be part of a supportive and flexible team environment (with option to work from home 2 days/wk)
• Have the opportunity to develop and grow

ORGANISATIONAL CONTEXT

ChildFund Australia is an independent international development organisation that works to reduce poverty for children in developing communities. We partner to create community and systems change which enables vulnerable children and young people, in all their diversity, to assert and realise their rights.

Our vision is a world without poverty where all children and young people can say: “I am safe. I am educated. I contribute. I have a future.”

ChildFund Australia directly manages and implements programs with a range of local partners in Cambodia, Laos, Myanmar, Papua New Guinea, Timor-Leste, Vietnam, and other Pacific nations, and manages projects delivered by partner organisations throughout Asia, Africa, and the Americas. Our work is funded through child and community sponsorship, government grants as well as donations from individuals, trusts and foundations, and corporate organisations.

ChildFund Australia is a member of the ChildFund Alliance – a global network of 12 organisations which assists almost 23 million children and their families in 70 countries. ChildFund Australia is a registered charity, a member of the Australian Council for International Development, and fully accredited by the Department of Foreign Affairs and Trade which manages the Australian Government’s overseas aid program.

PURPOSE OF THE POSITION

As the Salesforce Administrator & Junior Developer you will be part of our small, multidisciplinary systems and data analysis team. You will manage data and systems for the programs we run. You will also provide support and guidance to new and existing users of our system. In addition, the role will have junior developer responsibilities.

KEY DUTIES

Work closely with the in-house team to:

• Bring cutting edge technology to the field to create lasting change for children across the world;
• Provide support and training to users to ensure they can leverage the system to improve their efficiency;
• Work with the team to develop innovative solutions to business problems to increase the efficiency and impact of the work we do;
• Support the Sport for Development program team to maintain their high-quality monitoring and evaluation data collection;
• Work to support revenue generating work with the programs and Sport for Development teams;
• Support the integration of programs and fundraising work;
• Maintain our data integrity by doing regular checks and reviews of the data in our system.
• Develop new components in collaboration with our senior develop;
• Remain alert and responsive to any child safeguarding risks, acquire relevant knowledge and skills to promote strong safeguarding practices, understand the child safeguarding policy and procedures, and conduct yourself in a manner consistent with the ChildSafeguarding Policy.

QUALIFICATIONS & EXPERIENCE

• Current Certified Salesforce Administrator credentials;
• Proven ability to work with custom objects and a complex object schema;
• Proficient with Dataloader and Excel;
• Advanced report building ability;
• Understanding of Lightning, and Lightning components;
• Detailed understanding of users, roles and permissions;
• Experience with Sales Cloud.

Desirable

• Experience working with Conga Templates;
• Salesforce Marketing Cloud experience;
• Experience with PowerBI.
• Salesforce Developer certification

SKILLS

1. Ability to execute initiatives within timeframes, plan and organise workload, set priorities and meet performance targets;
2. Can convey technical information to a non-technical audience;
3. Strong team player and engage with wider user base.

Please view the full position description attached.