The Organisation

Canteen helps young people develop the emotional strength they need to deal with cancer. Our team makes cancer support stronger and we constantly challenge ourselves to be an even better place to work. Through Canteen, young people can connect with others their age who ‘get it’ and with specialist staff who are always in their corner.

Culture & Benefits

Canteen’s culture is unique offering talented individuals, an inspiring, rewarding and purposeful work experience with an opportunity to grow your career. Visit our LinkedIn Life page for more insight!

• Base Salary + Superannuation + Not-For-Profit Salary Packaging (up to $15,900 of your salary tax-free)
• Learning & Development opportunities
• Dog friendly Offices.

The Role

We're looking for someone who lives and breathes social media to help us reach and engage our key target audiences ranging from young people through to donors and health professionals. The role will cover the following areas:

• Support the development of a new social media strategy and lead on its implementation.
• Plan, create and schedule social media content as well as focus on community management.
• Assess and analyse content performance and use these insights to make strategic recommendations to internal stakeholders.
• Play an important role in Canteen’s wider content strategy and support other videography and photography projects.

Area 1: Social media

• Ensure that a social media content plan is developed and implemented in line with a new social media strategy and in consultation with key stakeholders.
• Day-to-day management of Canteen’s social media channels, including planning, creating and scheduling content as well as community management.
• Develop Social media plans in collaboration with internal stakeholders for various events, programs and services to drive engagement on social media.
• When required, attend events to capture and deliver live content for our organic social platforms.
• Report on social media campaign outcomes and learnings and use insights to make recommendations to internal stakeholders.

Area 2: Content strategy

• Working closely with the Brand & Communications Manager and other internal stakeholders, to support the development of Canteen’s overarching content strategy.
• Organise and run photoshoots and filming days with a focus on ensuring that social media requirements are taken into account and met.
• Work closely with wider team members to ensure that the content strategy is implemented and that content is adapted as required and broadly utilised across other channels, including on the website and in email communications.

Area 3: Working with Youth Ambassadors

• Work with these Youth ambassadors extensively in your role and support the delivery of the annual youth training program, Leading Voices.
• Interview young people and their families with sensitivity, ensuring they approve any social media content you create and briefing them to actively contribute to our social channels with activities such as Instagram takeovers

Essential Criteria

• 2+ years’ experience in communications, marketing, or other similar roles
• Demonstrated ability to independently create engaging video, image, and text-based social media content
• Strong understanding of community management across platforms such as Facebook, Instagram, Twitter, LinkedIn and TikTok
• Excellent copywriting skills and attention to detail
• Photoshop or Canva skills

Desirable Criteria

• Experience in marketing to/communicating with/engaging a youth audience
• Experience creating health-related content
• Familiarity with website content management systems and SEO strategies
• Vibrant, warm, approachable and professional
• Able to work well under pressure and to tight deadlines
• Strong organisational skills and ability to show initiative
• Desire to work for Canteen and with young people

Nature of Work

• Location: Sydney based – our can travel to our Sydney, Newtown office
  
• Remuneration: $70,000-$80,000 + Salary Packaging + Super + Employee Benefits
  
• Contract Type: Permanent, Full-time
  
• Hours: 37.5 hours per week
  

Share your resume and cover letter highlighting WHAT you have to bring to the role and WHY Canteen today!

*Due to the nature of Canteen’s work, you will be required to (very) occasionally work weekends and evenings. Advance notice will be given when this is the case, and Canteen does have a Time off in Lieu policy for taking leave as agreed with the supervising manager.

Employment Expectations

To ensure an ongoing commitment to the success of Canteen, all applications must be able to:

• Successfully complete and maintain a current National Police Check and Working with Child Check relevant to the individual’s state jurisdiction.
• Undergo an extensive screening process prior to appointment to guarantee the safety of all Canteen’s stakeholders.
• Provide at least two direct referees to ensure a successful reference check is completed.
• Provide relevant copies of professional qualification/s stated on the application.
• Canteen employees are encouraged to have received the recommended doses of an approved COVID-19 vaccine.

Applications close on 19 May 2023. Do not delay in applying as we will be reviewing applications periodically during this time.
Only applicants selected for interview will be contacted. Canteen acknowledges Aboriginal and Torres Strait Islander peoples as Australia’s First Peoples and sovereign custodians of this land. We pay our respects to Elders past, present and emerging. Canteen is committed to the safety and wellbeing of children and people of all ages. We welcome all people including those from diverse backgrounds, faiths, sexual orientation and/or gender identities.