• Senior Research Adviser
• In a Consumer Policy Research Centre

Come work in an organisation where your contribution can make a direct impact towards shaping Australian consumer policy – a place where new ideas are not just welcomed but celebrated!

Work type: Full time, permanent. CPRC offers a flexible work environment and welcomes a conversation about how we can make this role suit your needs. We welcome applications from candidates who are looking for a part-time position, job-share arrangement or other flexible approach to work.

Location: Victoria. We have office space in Melbourne but are open to hearing from candidates from across Victoria who WFH but can join us in the city around once a month to connect with colleagues. You will also be expected to join in-person for specific workshops and events throughout the year.

ABOUT US

Consumer Policy Research Centre (CPRC) champions new thinking to create systemic change for consumers. We are an independent, not-for-profit consumer think-tank.

CPRC has a strong record of research into consumer issues covering challenges people face using their consumer law rights, greenwashing, consumer experiences in the digital world and cost-of-living challenges.

Read more about our work at cprc.org.au.

ABOUT THE ROLE

This role is about conducting research into meaningful issues so that CPRC can provide clear advice about what consumers really need.

The Senior Research Adviser role involves:

• Conducting research into emerging consumer issues. This includes running our Victorian Consumer Survey, to regularly understand the big issues most affecting people in our state.
• Supporting other team members with research projects. You'll provide advice on proposed methodologies, analysis and findings. Where relevant, you’ll assess and work with external providers that help CPRC undertake research projects (e.g., survey panel providers, qualitative research providers, universities and shadow shopping agencies).
• Setting research standards. You’ll work closely with the Deputy CEO to assess the ethical implications of research. You’ll seek advice on research projects using CPRC’s expert panel and networks.
• Translating research findings into clear summaries and presentations that are accessible for non-expert audiences.
• Working within a small, dedicated team to achieve CPRC’s strategy.

ABOUT YOU

You are a creative researcher that wants to see your work make a difference. You want to conduct compelling research and translate it into practical outcomes that will make Australia fairer.

You have:

• Experience designing research projects. You have knowledge of a range of research methodologies and can apply these to best understand complex problems.
• The ability to conduct research projects. You have the skills and experience to undertake research in at least one of the following methodologies and have a general understanding of the other methodologies:
  • Survey design and analysis

• • Qualitative methods such as interviews or focus groups
  • Modelling or statistical analysis
  • UX research methods such as customer journey mapping or process mapping
• A strong understanding of research ethics. You’re able to provide practical advice on how to manage risks when conducting research work.
• An understanding of how to conduct research for practical outcomes. You have some experience producing research for clients, partners, inquiries or other processes that have required you to connect findings to recommendations for improvement or change.
• Strong writing skills. You can write clearly for non-expert audiences.
• A proactive and self-directed style. You’ll be comfortable working in a small team and interested in continuing our supportive and collaborative culture.

Not essential, but an advantage:

• Knowledge of or experience with researching consumer problems or an interest in learning about this field.
• Experience conducting research with participants experiencing vulnerability.
• Confident verbal communicator, able to present research findings in public forums. We understand that not everyone has an interest in developing public presentation skills but, if you have an interest, CPRC is able to develop your presentation skills for public audiences, including the media.

WHAT YOU GET IN RETURN

You’ll have the opportunity to lead and collaborate on research projects that will aim to make a real difference for Australians. You will be supported by an organisation that fosters your professional development, offers you a flexible and creative workplace and values you and your needs as an individual.

next steps

Please click Apply Now to submit your application. Earlier applications will be considered for early interviews.

A position description is attached.