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Engagement Officer

Community Housing Limited
  • Exciting new opportunity!
  • Full time permanent position.
  • Sector leading not for profit.

Community Housing Limited (CHL) Group of Companies is an innovative and best practice affordable housing organisation which assists access to, develops and manages sustainable housing for people in need. As our Victorian operations expand, we are looking for a highly skilled and motivated individual to become our Engagement Officer. Working closely with internal stakeholders, you will be a key liaison point, responsible for managing communication and engagement of stakeholders across the Public Housing Renewal Project.

Your experience in building and maintaining relationships and partnerships with a range of stakeholders will enable you to excel in this role. Your engagement will focus will be on appropriate housing for people with disabilities under the Specialist Disability Accommodation (SDA) model.

You will:

  • Manage stakeholders and communication across SDA projects.
  • Coordinate SDA project marketing, including working with stakeholders on broad promotional strategies.
  • Produce specific marketing projects to attract customers and reduce occupancy and vacancy risk.
  • Work with CHL Housing teams to ensure appropriate entry process for tenants with disabilities, including development of onboarding project plans and involvement of SIL support staff.
  • Work with the Learning & Development team to develop, coordinate and deliver staff training modules in relation to SDA and working with SIL providers.
  • Liaise with the Project Services team in relation to SDA policy and program development and lessons learned upon project completion.
  • Establish the CHL-SIL Provider “Community of Practice”.

What will success look like?

You will have demonstrated experience in stakeholder management, including working in partnership with a range of stakeholders to achieve deliverables and quality outcomes for clients. In addition, you will excellent communication skills and the ability to communicate with a wide range of audiences. You will also have:

  • Strong and effective decision-making skills, with a client and advocacy focus.
  • Relevant sector knowledge to identify and mitigate risks.
  • An understanding of RTA and SDA requirements is not essential but would be an advantage.
  • The ability to work independently as part of a broader team within a fast-paced environment.
  • A current drivers license and the ability to travel.
  • A commitment to the right of all people to affordable and sustainable housing.

In return we offer a competitive salary, access to training and development and a range of other excellent benefits. For more information about working with The CHL Group please visit our website https://chl.org.au/careers/working-at-chl/benefits-of-working-at-chl/.

CHL actively promotes safe working with children, a satisfactory police check is required for all staff and those with client related responsibilities are required to provide a working with children & NDIS check.

As an equal opportunity employer, CHL works closely with people from a diverse range of backgrounds.

CHL acknowledges the traditional Aboriginal owners of country throughout Australia and we pay our respects to them, their culture and their Elders past, present and emerging.

CHL is committed to the health and safety of our people and our clients. All CHL employees are therefore required to comply with statutory Government requirements, public health directives, and CHL’s COVID-19 Vaccination Policy. Proof of COVID-19 Vaccination status or an approved medical contraindication certificate will need to be provided by successful candidates.

To be considered applicants must respond to the application questions and submit a cover letter and resume. For a confidential conversation about the position please call Rian Branthwaite our State Operations Manager on (03) 9856 0025.

We look forward to hearing from you.

A position description is attached.

How to apply

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