• Fixed Term Part Time (0.6 EFT) until June 2024
• Job Reference No V0128
• Non-client facing and non-crisis response position.
• No night shifts.
• Not-for-profit salary packaging - increases your take-home pay!

We are seeking a highly motivated and experienced professional to join our dynamic team at BHN as a Triage Clinician. In this non-client-facing and non-crisis response position, you will contribute to our organization's mission by ensuring prompt and effective first-call resolution for community members with complex needs and presentations.

Ideally, you will possess:

• A professional qualification in post-secondary qualifications in social work, mental health, counselling, AOD, or a similar discipline.
• Experience in complex triage, demonstrating the ability to effectively conduct comprehensive needs & risk assessments, advocacy. Plan appropriate response and referral prioritization using Trauma Informed Practice and client-centered approach utilizing client record management software.
• Demonstrated ability to collaborate, engage, and negotiate with a diverse range of community members, multidisciplinary professionals and organisations across community and clinical services.
• Excellent knowledge of the Microsoft Office suite for accurate documentation, communication, and efficient service delivery. Willingness to adapt and embrace new software and technologies to improve operational efficiency flexibly and quickly.
• A clear understanding of applying an intersectional lens taking a perspective that considers people's overlapping attributes such as racism, class oppression, homophobia, transphobia, ageism, or ableism.

In return we offer:

• Standard tax- free salary packaging amount ($18,550 per annum)
• Great inner-city locations opposite to South Melbourne & Prahran markets
• Rewarding and valuable work
• Learning and Development Opportunities
• Diverse workforce

What makes BHN Tick?

Better Health Network (BHN) encompasses more than 22 locations and has over 800 staff work in multi-disciplinary teams to deliver health and disability outcomes. BHN is a responsive and agile community health service, providing a wide range of healthcare, social support, disability, and welfare services for all members of the community.

BHN provides services spanning all periods of life including specialist childhood, youth, and aged care services. In achieving its vision of health and wellbeing for all, BHN is guided by our distinct service principles which include working with people and communities to achieve their health goals, understanding the context in which people live their lives, providing friendly, affordable, and holistic service.

To apply for this role, please click apply now and submit your resume and a cover letter no longer than two pages addressing the following:

• your values alignment
• your skills and experience
• your key skills and expertise against the relevant criteria listed above.

Please note that prior to any commencement of employment, pre-employment checks must be complete. These will include reference checking, a national criminal history and right-to-work check, proof of vaccinations and a working with children check.

For information about the role, please contact Youna Kim, Program Manager – Strengthening Communities on 0428479017 or email Program Manager – Strengthening Communities using the subject line: Triage Clinician enquiry via EthicalJobs.