• Job Reference No V0213
• Permanent (Full time/ Part Time) roles available

BHN is seeking an NDIS Administrative Officer to join our friendly, welcoming and experienced multidisciplinary NDIS team. Be part of a broader team of 30+ professionals (Administrative Officers, Speech Pathologists, Occupational Therapists, Psychologists, Exercise Physiologists and Social Workers) delivering high-quality, sensitive and responsive NDIS services. Assist the teams by using your well-developed communication and administrative skills. This exciting role also provides the opportunity to develop your project management skills.

We offer very competitive pay and pride ourselves on being supportive, understanding and providing the best work conditions possible. Be part of a positive team with regular opportunities for connection and team building activities.

Duties and Responsibilities:

• Responding to general enquiries and processing incoming referrals.
• Managing invoicing and responding to billing enquiries.
• Engaging with NDIS participants, carers, families and support workers.
• Opportunities to build project management skills with the review and development of robust systems and processes.

Requirements and Attributes:

• Working knowledge and understanding of the NDIS and relevant disability legislation.
• Demonstrated experience working with people with a disability and their families or carers.
• Well-developed interpersonal skills and verbal and written communication skills.
• Demonstrated ability to work collaboratively and build relationships with participants, families and internal and external stakeholders including people from a diverse range of cultures and backgrounds.
• Flexible, progressive and agile approach with excellent organisational, team and time management skills with the ability to prioritize and deliver results in a changing environment.
• Strong demonstrated computer literacy skills in Microsoft products (Word, Excel, Outlook, PowerPoint) and client management systems (e.g. Echidna).
• Growth mindset with curiosity and eagerness to find better ways of doing things and drive efficiency.

Benefits and perks:

• Rewarding role and career opportunities.
• Flexible working arrangements.
• Salary packaging.
• Employee support.

What makes BHN tick?

Better Health Network (BHN) encompasses more than 22 locations and has over 800 staff work in multi-disciplinary teams to deliver health and disability outcomes. BHN is a responsive and agile community health service, providing a wide range of healthcare, social support, disability, and welfare services for all members of the community.

BHN provides services spanning all periods of life including specialist childhood, youth, and aged care services. In achieving its vision of health and wellbeing for all, BHN is guided by our distinct service principles which include working with people and communities to achieve their health goals, understanding the context in which people live their lives, providing friendly, affordable, and holistic service.

to apply

We welcome applications from community members with your resume listing at least two referees and a cover letter no longer than two pages addressing the following:

• your values alignment
• your skills and experience in clinical governance
• your key skills and expertise against the relevant criteria listed above.

Applicants must address the Key Capabilities – Essential within the covering letter and complete our application form directly from the Better Health Network website.

For information about the role, please contact Catherine Harris, Coordinator – NDIS Adult Therapeutic Team on [email protected] using the subject line: NDIS Administration Officer enquiry via EthicalJobs.

A position description is attached.