We are looking for a business analyst with strong stakeholder management skills to coordinate the implementation of integration solutions across Caritas Australia's technology platforms. Experience in the not-for-profit sector is an advantage.

Let’s talk about you

You will thrive as the Business Analyst if you have:

• At least 3 years’ experience working in the capacity of a business analyst
• A strong understanding of business systems and processes, and a natural desire to learn and adapt to changing technology.
• Strong skills in stakeholder management with experience in contributing to cross-team projects.
• Ability to gather and analyse business requirements and map and document business processes.
• Experience working with vendors on the onboarding of applications and delivery of platform integrations e.g. integration between web platforms and business environment including APIs and payment gateways.
• Working knowledge of web services and APIs.
• Experience or knowledge of integration tools

Desirable

Experience working with:

• Not-for-Profit organisations, including fundraising platforms
• APIs for Salesforce REST or similar CRM systems such as Mulesoft, Zapier and MoveData
• Understanding of JSON/Javascript, or other scripting languages.
• BABOK and Agile

Let’s talk about your next role

In this role, you will be responsible for:

• Evaluating our current system integration platforms and recommending and implementing alternate solutions where appropriate
• Collaborating on the development of the API strategy and roadmap, including liaising with all stakeholders and providing guidance and support
• Providing recommendations and solutions to fundraising issues related to third party fundraising APIs and integrations into Caritas Australia’s environment
• Working with internal/external stakeholders to ensure a common understanding of the business requirements and recommended solutions for integration projects
• Collaborating with teams across Caritas Australia to deliver integration specific technology solutions by gathering and analysing business requirements and mapping business processes
• Coordinating integrations between web platforms and various business processes and platforms across the organisation including the CRM and payment gateways
• Continuous improvement to business system processes for resilient service operation
• Contributing to the development of operational procedures for all third-party integration platform solutions

About Caritas Australia

Caritas Australia is the Catholic agency for international humanitarian relief and development in Australia. Through relationships with the Church, partners and communities in Africa, Asia, the Pacific and Australia, Caritas Australia helps to end poverty, promote justice and uphold dignity.

Our programs promote the good of every person regardless of their religious, political or cultural beliefs. We envisage a world in which children, women and men most vulnerable to extreme poverty and injustice are agents of their own change and architects of their own development.

Sound like you?

That’s a good sign! In return for your energy and ideas, we offer genuine flexible work/life balance.

We always support a safe, healthy, engaging and productive working environment for all employees and workers, whether that be in your home, an office or a combination of both.

We are a not-for-profit, so we offer a range of benefits. You can find more out here: www.caritas.org.au/about/careers/work-with-us.

Learn more about Caritas Australia, our work and how we’re making a difference at: www.caritas.org.au.

We welcome people with different skills, and life experiences and encourage individuals from diverse backgrounds to apply.

Please submit your application including your cover letter and CV as soon as possible. We will be interviewing as applications come through, so please don’t delay in submitting yours.

Only shortlisted candidates will be contacted.

Our commitment to safeguarding

At Caritas Australia, we recognise the personal dignity and rights of all people, especially children and vulnerable adults towards whom we have a special responsibility. If you are offered this position, you will be required to undergo relevant background checks, including police checks and reference checks. If the position requires a Working with Children Check or foreign police check, it is your responsibility to obtain one before starting work. You will also be required to sign our Code of Conduct which includes a section on Professional Behaviour Standards for the Protection of Children and Vulnerable Adults as well as to abide by our safeguarding policies.

Our commitment to diversity

At Caritas Australia, we support an inclusive and diverse workforce. In particular we encourage Aboriginal and Torres Strait Islander applicants for all advertised positions.