Citizens Advice Bureau of WA Inc (“CAB”) is highly respected and independent not-for-profit organisation, operating in Western Australia since 1963. Our mission is to connect people with information and services so they can make independent and informed decisions.

CAB has a Perth office and nine branch locations including the regional areas of Bunbury and Busselton, with 10 staff and about 200 volunteers. On average we support about 40,000 Western Australians annually. Our core functions are Information and Referral and low-cost Mediation and Legal services.

WHAT WE ARE LOOKING FOR

The successful candidate will provide leadership to CAB on strategic and operational matters. It is essential you have effective communication, collaboration and working relationships between Board of Management, staff, volunteers, branches, funding bodies and other stakeholders in the provision high quality professional services to our clients.

The successful candidate will have demonstrated leadership and business acumen, a strategic focus, an understanding of non-for-profit organisations and excellent organisational and communication skills.

They will also be a person with a ‘can do’ attitude, has the ability to build proactive partnerships and relationships and lead the business culture and strategy. Demonstrated experience driving continuous improvement with a focus on governance, financial sustainability, community need and quality service delivery will be highly valued.

SELECTION CRITERIA

• Demonstrated capacity leading an organisation including financial oversight, staff/volunteer management and quality service provision to clients.
• Demonstrated experience working with Boards in the not-for-profit sector.
• Governance, planning and compliance experience.
• Demonstrated strategic and leadership skills including managing teams.
• Demonstrated experience in policy development, analysis and implementation.
• Understanding of and ability to read, prepare and manage financial budgets.
• Experience in liaison with government and non-government agencies and other stakeholders.
• Ability to source, develop and access funding in the not-for-profit sector.
• Ability to provide a cohesive safe and supportive workplace with demonstrated problem-solving, negotiating and risk minimisation skills.
• Understanding of and commitment to principles of social justice and to working effectively with people who are socially and economically disadvantaged.
• Demonstrated networking skills, public speaking, media liaison and enjoys a positive public profile and reputation with other agencies.
• Excellent interpersonal and communication skills.
• Experience in report writing and preparing of submissions.

Please see the attached Duty Statement for further information.