Job Summary
- Applications close:
- Job posted on: 9th Oct 2023
- Sydney > Crows Nest
Butterfly Foundation is Australia’s national charity for eating disorders and body image issues, providing a voice for those affected and the people who care for them. Eating disorders are severe and complex mental illnesses with physical complications, and the medical, psychological, physical and social consequences can be long term and for many, life threatening.
Butterfly advocates for improved services from government, health and mental health organisations and the eating disorder sector, raising awareness in the media, with key stakeholders and via community engagement. Butterfly runs Australia’s only national Helpline for eating disorders and body image issues, supporting nearly 40,000 people every year; delivers evidence-based clinical treatment and support programs; and provides prevention initiatives in schools and the community to combat negative body image issues.
Reporting to the Senior IT Business Process Improvement Analyst, you will play a vital role in optimising and championing the effective use of the CRM across the organisation. You will work closely with various teams to identify ways to continuously improve and drive efficiencies, train staff to ensure the CRM is understood by new and existing users; and help the system to grow and evolve informed by user feedback and data driven insights. This role will have a strong focus on data analysis, extraction and importing, ensuring the integrity of our data, and providing support to our organisation's data driven initiatives.
This role will also be pivotal in assisting with the consolidation of databases used across Butterfly.
Experience with Microsoft Dynamics 365 CRM is required for this role.
To see the FULL Selection Criteria, please view the Position Description on our website.
All applicants should supply their resume and address the selection criteria as detailed in the Position Description in a separate cover letter.
Please note that if we receive a high level of applications, the vacancy may close earlier than stated. Therefore, we would encourage you to submit your application as soon as possible.
We welcome applications from people with lived experience of eating disorders (and/or other mental health conditions), and family members/carers of people with eating disorders.
For enquiries about this position, please email [email protected] using the subject line: CRM Database Administrator enquiry via EthicalJobs.